Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
5971 reviews 9.75 out of 10

Clear Kitchen Drain

"Very polite from asking if it was okay to park on the drive to explaining what the problem was, what he planned to do, showing the camera footage & clearing up & explaining guarantee. Invoice came through with amount advised. Would definitely use again."

Blocked toilet - resolved promptly and effectively

"Great service from Luke who managed to get our upstairs toilet unblocked in less than half an hour. Good customer service, was able to arrange a convenient time for the visit and Luke was very polite and courteous. The price was much cheaper than elsewhere, I will definitely use Happy Drains again for any future drain blockages!"

Kitchen Sink Drain Blockage

"Telephoned Happy Drains early morning. Was told a technician would come to me late afternoon. He arrived at 4pm after telephoning to advise his arrival time. He asked where the blockage was and then got on with clearing it. No time wasted. Once the U bend had been taken apart the blockage was sucked out. Then the U bend was reassembled to show me the blockage had been cleared. All done very efficiently and effectively with very little mess being caused. I was very pleased and impressed."

Fat removal from outside kitchen drains

"So pleased I called Happy Drains. With Months of waisting money on liquid drain cleaners that didn't budge the build up of fat. Gentleman arrived on time , and made quick work on removing fat buildup and cleaning drains, leaving completely free and not smelling. Will definitely use this company again , and recommend to friends and family "

Blocked kitchen sink drain

"Just a simple and excellent service in and out within 45 minutes.Highly recommend them."

Clear blocked trap in drain and slow draining sink and shower

"On time, efficient and thorough assessment and ensured all aspects of the problem were resolved. "

Blocked sink

"Excellent service provided. Everyone was polite and helpful. Amazing company and will be using them again."

My unhappy drain is now delightful

"My stinky drain, was a source of shame. Seems its leaves to blame, but Happy Drains came and now its new name is Delightful Drain!! Excellent service, from start to finish. Friendly, informative, efficient and I would highly recommend to anyone who also wants a delightful drain :)"

Blocked drain

"Called Happy Drains as couldn't unblock my drain with my rods. The guy came and connected his jet wash to my hosepipe and sprayed the jet along the pipe with immediate effect! Unblocked in less than than 5 minutes. Excellent customer service and so rewarding to have running drains again. It was a build up of fat. "

CCTV Drain

"Patrick came out to our property to do a CCTV drain inspection. He was so knowledgeable and friendly, nothing was too much hassle. Would absolutely use Happy Drains again based on my experience today. Thank you! "

Heavily blocked waste pipes.

"Fantastic service and employees. Arranging the appointment was exceptionally easy as the people on the phones were friendly and efficient. Jason from Happy Drains arrived on time and even called ahead to let us know exactly when he'd be arriving. Jason was polite and friendly from beginning to end. He sorted out the problem far quicker than expected considering the dire state of the blockage. After he'd done a wonderful job he then explained exactly how it had happened in detail, what needed to be fixed and told me some preventative measures to help avoid the problem from recurring until then."

Unblock Outside Drain

"The only thing they drained was my bank account for a £75 plus VAT call out charge. However in all fairness they are a business not a charity and it's not their fault at least they turned up and attempted to unblock it on a Saturday as well (I called them same day) very responsive! It's now an Anglian Water problem."

Clearing sink blockages

"Very happy with the work. No fuss, simple fixed quote, prompt and good communication. Could not have really asked for more."

Blocked sink

"Brilliant service called out in two hours all running very happy customer"

Main drain was completely blocked

"I called them in the morning. The person who answered was extremely nice, knowledgeable and helpful. An appointment was booked for that same afternoon. The engineer called 45mn before arriving and was right on time. He was very nice, polite and did a great job. They all made the costs very clear all along. My problem was solved, there no surprises with the price which was perfectly justified. I will definitely call them again if I have a problem again."

Drain issues

"We booked in a clean because our drain in the back garden smelled like rotting eggs. The technician took off the manhole cover and could see it was completely blocked. He had all the tools on hand to unblock the drain and it looks sparkling now. He was very knowledgable and we learned a lot about Victorian drains! Would definitely use again!"

Drain clearing

"Cleared the blocked pipe and flushed through cleaned around the drain, helpful and pleasant,would certainly recommend."

Drain unblocked without an issue

"Noticed a blocked drain over the weekend. Booked an appointment for Monday and the guy did it professionally. It turned out to be a slightly bigger job as the blockage was in the neighbours drain so the guy helpfully unblocked their drain as well. Would definitely recommend this company and I will be using them in the future too. "

Unblocking of drain

"Great communication from start to finish. Engineer was friendly, helpful & sorted the issue quickly. "

Unblocked kitchen gulley

"Happy Drains were polite and had clear Pricing. The service was quick and very efficient. I am very happy with the work undertaken. Would highly recommend and it would use again. Upon completion an invoice was sent to me which I paid using Applepay which made things easier "

Drain Blockage

"Very quick to respond to enquiry and came out same day to fix. Efficient and great service."

Blocked foul water drain.

"Great response by Martin to quickly identify the problem and cleared in a short time. His knowledge of the drain system with blockage prevention advice was appreciated."

Foul drain needed unblocking

"Happy drains kept in touch from the 1st contact until the job was done.Very reliable job done very well, quickly and very tidy.Got in touch before payment was made as job was for my elderly mother.Definitely recommend "

Investigate and Clear External. Blocked Drain

"Was a great experience. Easy to organise. A touch late on the day but was kept informed.. Joe was great where he turned up. Explained everything and didn't upsell unnecessarily. Was efficient, polite and friendly. Great all round. Nice report/record at the end of it. Great contrast to some of the trade service experiences that you can have quite often. "

Bathroom drain unblocked

"The gent from Happy drains arrived promptly, explained what he planned to do, and resolved the issue quicker than expected. It was a smooth and friendly process and I'm very happy with the outcome. "

Blocked kitchen sink drain

"Just a simple and excellent service in and out within 45 minutes.Highly recommend them."

Blocked outside drain

"Super impressed. Tommy and Gordon showed up within hours of my distressed phone call as our outside drain was completely blocked. They fixed it within minutes and shared their expertise for preventing blockage in the future. Friendly, courteous, incredibly knowledgeable and professional. My only go to from now on."

Toilet drain pipe investigation

"Amazing in terms of just taking the time out on the phone to just walk through problem to see if they needed to even come out and also proposing various options to move forward. The prices quoted were also reasonable."

Bathroom drain unblocked

"The gent from Happy drains arrived promptly, explained what he planned to do, and resolved the issue quicker than expected. It was a smooth and friendly process and I'm very happy with the outcome."

Blocked Outside Drain

"Very friendly lads, got the job done super quick. Absolutely no complaints and would happily use again"

Blocked drain

"Work was carried out in a totally professional manner. Site was left clean and tidy. The issue was resolved in a timely manner."

Happy Drains review

"I was very pleased with the work carried out at my property last month. Their operative arrived on time, was very competent and courteous, and succeeded in clearing a blocked drain very quickly. I would be happy to recommend them."

Drain cleaning

"Very professional, did a great job made sure water was flowing properly . Happy with this company."

Drain unblocked

"We was very happy with the service provided. Contacting and organising the work was straight forward and we found the staff all very friendly and easy to communicate with. We will definitely use again. Thanks "

Drains Blocked

"Very Pleased with the service provided by Happy Drains - I've use them before because they are so good, quick and efficient - Oh and very reasonable compared to some Drain Cleaners we wont name them but you'll know who I mean. Happy Drains were out the day after Id emailed to say I had a problem with my outside drains completely backed up - not a pretty sight. They kept me advised when they were arriving and what to expect - the engineers were both very able and very friendly - they had the drains unblocked very quickly and with minimum fuss. Highly Recommend - I wouldn't use anyone else."

sink waste pipe blocked

"I called happy drains with blocked sink waste, the receptionist arranged for the technicians to attend the following day informing me they would call me 30 minutes prior to arrival. The technicians did call me 30 minutes before arriving. They understood the difficulties involved with the blocked waste as the access was challenging and with patience and experience they unblocked the blockage. The guys were polite, tidy, on time, and knowledgeable. Will defiantly use happy drains again "

Jet washing rainwater drain

"The job was done quickly and thoroughly by Derick who was polite and considerate throughout."

Blocked Drains

"I had a blockage in my sinks. I called Happy Drains and they were able to arrange for one of their team to visit me that very same day. The team were very knowledgeable, identifying the issue straight away. They fixed the blockage very quickly. All in all a great service and would highly recommend."

Drain blockage

"I contacted Happy Drains to arrange for my mother's drain to be unblocked. It is stressful being 200 miles from my elderly mother, who struggles to maintain her home. I am very grateful to Happy Drains for such a seamless service, as they sorted out the issue in no time and provided good advice on next steps to avoid a repeat of the problem."

Downstairs loo and sink unblocking, by jetting upstream from manhole in the garden.

"Brilliant. From the first phone call to saying goodbye. Job explained, job completed and everything works perfectly. The young guy called Tommy from Sunbury was top drawer. Going to do this jetting annually now."

Blocked kitchen drain

"Turned up promptly and were super helpful. Got our drains working again quickly and gave us tips for future maintenance. Would happily recommend them. "

Great service

"Very helpful and professional. Would recommend and would definitely use them again"

Blocked kitchen and bathroom sinks

"Avril, Jack and Jordan were all outstanding and insisted on visiting twice to ensure that all my drains were completely clear. Efficient, knowledgeable and working to very high standard. All for a very competitive fixed price. This company is excellent. Thank you. "

Clearing a blocked manhole

"Tommy was excellent. Rang and got a same day appointment. Phoned ahead to confirm arrival time. Unlocked the drain quickly with a rod but followed up by jetting the drain to make sure it was entirely clear. Provided a number of good tips on how to avoid future blockage. Tommy was polite friendly and very efficient. "

Clear a blocked drain

"Wow what a great service! Messaged Happy drains at about 6pm, an engineer was round about 9.30am the following morning. He identified the problem quickly, cleared it out and implemented a solution to stop it happening again. Cost was very reasonable and as quoted. Very courteous and Knowledgeable engineer. Would 100% recommend Happy Drains."

Kitchen drain unblocked

"Very prompt service, within an hour of my call. Reasonable price. Friendly service. Job done well, drain left flowing properly."

Blocked drain

"Fantastic, prompt service, our engineer was extremely thorough and very friendly. Would highly recommend! Thanks."

Highly recommended

"Came out the same day. Charged a good price and cleared the drain very quickly."

Blocked drain

"Amazing service. I couldn't recommend these guys highly enough. I don't have his name but the young man who came took well over 2 hours to fix our problem which had accumulated over 40 years. He kept everything tidy, was courteous and professional and just when I thought we were going to be left with a major problem his persistence & experience saved the day."

Cleared outside kitchen and toilet

"From the phone call to the colleague coming out was so professional and made me feel they truly cared. The chap who came out was very pleasant and professional rom the beginning.such a nice chap. I would certainly have this company again and recommend them to others. Trust is so important. ?'? "

Unblocking a kitchen runaway.

"They arrived within the stated timeframe, the man explained the problem and how he would deal with it. The work was done swiftly and satisfactorily. Wouldn't hesitate to call them again if necessary or to recommend them to anyone else."

Blocked waste pipe

"I would highly recommend this company. Very professional and friendly booking process and engineer arrived when they said they would. Fixed the issue and cheaper than the price quoted by one the national firms! "

Blocked kitchen drain cleared

"A difficult, awkward blockage below ground level was cleared efficiently."

Unblocked a gullley drain

"The man was extremely calm and cheerful and went out of his way, even in pouring rain to clear my drain. I had limited access as the neighbour had built an extension over the manhole, but it didn't phase him and he completed the job."

Unblocked drain

"I highly recommend Happy Drains. I contacted them on behalf of my elderly mother. I explained that I was unable to meet them at my mother's property so they sent me photographs of the completed work. I was extremely happy with the service provided by all the staff involved. "

Blocked drains

"Alex showed up to the house, had a quick look and knew what the issue was and how to proceed. He was quick with clearing out blockage and made sure that everything was running smoothly. He was very helpful and gave us good tips to ensure we don't have another blockage. Would definitely use them again and recommend to others. "

Bank Manager

"From start to finish the process of clearing our blocked drain and the ease of the online payment was brilliant."

Unblocking a kitchen runaway.

"They arrived within the stated timeframe, the man explained the problem and how he would deal with it. The work was done swiftly and satisfactorily. Wouldn't hesitate to call them again if necessary or to recommend them to anyone else."

I would recommend this company

"I called this company with a drain issue in our new property. Tony was very efficient contacted us to confirm the time he would arrive. He identified and cleared the issue quickly. I would recommend this company and Tony"

Unblocking of drain/sewage pipe

"The drain engineer arrived punctually. He made the area safe for passers by, as the drain hole cover was in the pavement outside in the street. He cleared the immediate blockage with a rod but then used the power water jet to flush out the whole pipe and clear away the accumulated grease and fat causing the blockage. At one point he practically disappeared inside the drain to remove a ball of fat with his hand! He was extremely thorough and efficient and left the drain sparkling clean! He was polite and friendly throughout. An overall top notch service!"

Blocked kitchen drain

"The amazing reviews of Happy Drains seem well warranted. Our experience was beyond excellent. Fantastic customer service, friendly, efficient and effective service. Had someone with us in less than an hour. Fixed issue, and cleaned up, then even checked an upstairs sink for us too. Ours was a small job yet I felt like a valued customer from the first call. I cant really recommend highly enough."

Quickest and easiest unblocking i've seen!

"After so many expensive quotes from other companies regarding a clogged drain outside our kitchen window - Happy Drains answered our questions on Checkatrade and gave us a set quote - After talking to them on the phone, the team were kind, honest and fully transparent about how the day would go - One of their team members (unfortunately didn't get his name) came over, took one look at the drain, unblocked it and was on his merry way! Will definitely be recommending this company to friends and family!! Thank you so much team!"

Unlocking of sewage drains

"Turned up when stated, gave a courtesy call to let me know they would be here within half an hour. Completed work with no fuss. Came through the house to check back drain to ensure job done, took shoes off without being asked. Quick, professional, friendly and polite. Also a HUGE positive they charge a set fee for the job regardless of time completed rather than those that charge per half hour."

Sewer clearance

"Cleared the pipe blockage between our house and the sewer main. Lovely guy visited, explained what he was doing and why and made sure all ran free before leaving."

Unblocked a gullley drain

"The man was extremely calm and cheerful and went out of his way, even in pouring rain to clear my drain. I had limited access as the neighbour had built an extension over the manhole, but it didn't phase him and he completed the job."

5* Service was Over and Above expectation.

"This is the second time I have used Happy Drains the Service provided last time was superb. This time it was even better! With no appointments available to clear my elderly mothers blocked toilet, Happy Drains rearranged a schedule to conduct the work to limit inconvenience. Joe attended and was absolutely first class keeping me updated directly at the request of my confused elderly mother. It is so reassuring to be kept informed of the detail when you are 80 miles away so I could explain it in simple terms to my mother, I recommend Happy Drains 100% and commend Joe for the 5* Service."

Main drain blocked

"Main drain was blocked. Happy drains were able provide a same day service and resolved the issue quickly and efficiently. very professional service. Happy with the service!"

Blocked kitchen drain cleared

"A difficult, awkward blockage below ground level was cleared efficiently."

Called to unblock a drain

"The engineer informed us of his arrival time and was prompt. He quickly understood the task and was left to it. The drain was efficiently unblocked and a demonstration of the flow showed it was clear. It was a clean tidy job courteously undertaken. Thank you."

Drain clearance

"Excellent service. He phoned to let me know he was coming, and then cleared the drain very quickly and professionally. He cleared everything up after he had finished. Would highly recommend "

Emergency unblocking a very blocked drain

"We rang happy drains in desperation as sewage was leaking out of our drain at front of drive . The said they would soon be with me . Very nice man arrived and did a brilliant job to clear the drain . He tested it was clear before he left . Very happy !!! "

Blocked sink

"Excellent service and much better value than the larger firms. Staff were punctual, polite and professional. They made sure the job was successfully completed."

Unblocking sink

"The workman arrived on time, having given me a call 10 minutes before to say he was on his way. He was courteous and thorough - made sure the blockage was cleared and gave me advice on preventing a repeat. Would happily recommend"

kitchen drain completely blocked

"Their service was exceptional. Very professional, and they solved the most important problem! Considering that two plumbers and Thames Water visited us but only tried to rush and squeeze extra money, resolving the problem partially."

Outside drain unblocked

"I called Happy Drains to clear an outside drain at my father's property, which had become blocked. The friendly lady that answered the phone very helpfully managed to get someone to come the next morning. I received a call prior to the workmen arriving, which was reassuring. They were friendly and very efficient; 25 minutes after they arrived the problem was resolved; brilliant! I would highly recommend this company."

Blocked kitchen gully

"Ben and Sean were excellent, cleared our blockage in no time, then checked further down the run and cleared a mass of roots from another manhole we had no idea had a problem. Punctual, polite and efficient. A job well done."

Clearing blocked drains

"I called the company after a recommendation and a man arrived later the same day. He was friendly and professional, quickly set up the equipment and worked his magic with the two blocked drains. He offered advice on keeping the drains clear in future and made sure the area was clean and tidy before he left. I have no hesitation in recommending this firm."

Blocked Drainage

"Happy drains are very professional, nice and tidy service. Turned up on time, great thing they kept me informed of their arrival time and finished the job quickly. They definitely exceed my expectations. Will rebook them in future if need be."

Blocked and overflowing toilet

"The company contacted me straight away. They confirmed a time and rang to say within half an hour of arrival. They were very efficient, friendly and professional as well as courteous and knowledgeable. Faultless. Would definitely recommend."

Blocked bath drain

"My bath wasn't draining so I sent an enquiry to happy drains. The contacted me within an hour and booked to come and take a look the same day. They arrived during the given time slot, identified the problem and fixed it all within half an hour. Very happy with the service and would use them again. "

Blocked downstairs loo

"The company were brilliant, lovely lady on the phone really helpful. They called me back within a matter of minutes to book a same day appointment and the problem was resolved. They were very professional did a marvellous job and I would highly recommend them to anybody in the same situation."

Blocked Drain

"They turned up on time, calling me to let me know. Cleared my blocked drain quickly, and checked my toilet was flushing. I would use them again"

Unblocking drain

"Having used Happy Drains previously, I contacted them about a blocked drain on my property. They responded immediately, sent engineers who were prompt, professional and friendly and had the job done in 25 minutes. Just to top it off, the price was the same as my last call-out with them two years ago. Excellent service all round. "

blocked toilet

"The Happy Drains technician (Damian) came round very quickly and had our blocked toilet sorted in a few minutes. Very helpful, nice and knowledgeable, we would definitely recommend. "

Happy drains made a happy customer

"Had a blocked down pipe that was causing gutter water to back up. Called Happy Drains on Friday afternoon and they sent someone out on Monday morning. Called prior to arrival and once he arrived he explained what he was going to do and what issues may transpire. Worked quickly and the drain was cleared in no time. Will definitely use Happy drains again if I ever have a drain problem."

Kitchen drain Blocked

"I had a big block on my kitchen drain. My kitchen is the result of a garage conversion with long drains and hard access. Happy drains came after a few hours from my call and fixed the problem. They had to open an access on the laundry and charged a reasonable amount to do that. Very happy and would call them again!"

Blockage in ground floor wc

"The work was carried out very professionally and the problem was investigated to resolve the cause of the blockage. The final report was very detailed to explain the issue after completion of the work, which was very helpful to understand the problem. Images of the work were taken and sent in the final report with detailed actions taken. The team at Happy Drains kept me informed throughout the day of any issues."

Quickest and easiest unblocking i've seen!

"After so many expensive quotes from other companies regarding a clogged drain outside our kitchen window - Happy Drains answered our questions on Checkatrade and gave us a set quote - After talking to them on the phone, the team were kind, honest and fully transparent about how the day would go - One of their team members (unfortunately didn't get his name) came over, took one look at the drain, unblocked it and was on his merry way! Will definitely be recommending this company to friends and family!! Thank you so much team! "

...for more great reviews visit Checkatrade >

Is your property served by a septic tank or a sewage treatment plant?

If so, are you aware of all the off-mains drainage environmental and building regulations?

More importantly, do you know if your off-mains drainage system is compliant with the new regulatory reform called the Small Sewage Discharge General Binding Rules?

Find out how Happy Drains can help...

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