Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
5985 reviews 9.76 out of 10

Clearing drain

"Great service. Easy to book, easy to pay, came swiftly, and chap you fixed the drain was brilliant, and gave me some useful advice. "

Unblock kitchen sink

"Fantastic. Called ahead as promised, polite and friendly on arrival. Super clean and tidy, left the area as he found it. All for the quoted price with no hint of any dodgy up-selling. Would happily recommend."

Outside drain unblocked

"Reliable.Friendly engineer.Quick and left no mess. In all a very good service."

Blocked drain from ensuite.

"Called Happy Drains about 9am as my ensuite toilet was blocked which was the only working toilet at the time. They advised that someone could be with me between 10am and 12noon. Two guys arrived just after 12 and went to work straight away to clear the blockage, which they did quickly, cleanly and professionally. Based on this I would use Happy Drains again. "

Kitchen sink drain cleared

"The engineer from Happy Drains cleared my slow running kitchen sink drain in minutes. The plumbing is not straightforward but he saw the issue and cleared the blockage very quickly without wasting time. He was very thorough and cleaned up afterwards. My sink now drains faster than it has in years and I am very happy. I was told exactly how much it would cost beforehand, so no hidden extras, plus the engineer offered a 28 day call back for free if the issue wasn't resolved. "

Toilet unblocking

"We had Arran come round to unblock our toilet after I tried all the usual DIY attempts. He explained everything fully, told us the options and tried everything possible without going in to the more costly fixes. He completed the job within the an hour and the cost was exactly what was quoted on the phone. He explained how to prevent it happening again and had a great chat about other DIY things around the house. Definitely would recommend. "

Blocked Gully

"Great service from Happy Drains ! Unblocking our external gully, great response time when booking the job in, arrived exactly on time and carried out a thorough job. Would highly recommend and certainly use again."

Blocked toilet and drain.

"Chap was punctual, polite and did a very thorough job. Would definitely recommend."

Outside drain blocked

"Fab service was unblocked within minutes and very friendly service highly recommend "

Unblocking toilet

"The tradesperson arrived the same day, was friendly and professional, and quickly resolved the issue by unblocking the toilet"

Blocked kitchen sink drain

"I noticed that the patio was awash with soapy water and realised that the drain leading from the kitchen sink was blocked and overflowing. I phoned Happy Drains and they were so helpful. Arranged for someone to call round between 1 and 3. I arrived home at 12.55 to find them patiently waiting outside. They were very friendly and helpful. Did a thorough job clearing the drain, lifting the manhole cover and making sure the water was flowing freely. I was delighted with their service and would definitely recommend them."

Block drain outside was cleared quickly and effectively

"Our engineer was professional and friendly who listened to me explain fully before suggesting what he believed the fix was. He carried out work quickly and came to explain what he'd done and why"

Unblocked our drain

"Happy Drains were very professional in attending carrying out the works and very pleased with the results would highly recommend them. "

Kitchen drain not clearing outside.

"After trying to clear outside gully by hand, I feared a major underground issue. After seeing good reviews, I called Happy Drains Norwich. A non urgent visit was agreed 8am-12. On the day, He called to advise on the way. Shortly after, he called again to advise that he had to attend an emergency and would it be OK in 1 hour. I agreed and he arrived in originally agreed time window. Relying on experience, he determined that the gully outlet was in a surprise position and he removed bits of concrete and old fat. Quick job but fee was ok for his experience and his very flexible wrists!"

Sewer clearance

"I was able to get an appointment very quickly and the work was carried out in very professional manner. "

Unblocked our drain

" Arrived when they said they would. Did a great job and there were no nasty added charges,"

Blocked drain cleared

"Blocked drain was cleaned out and working again in no time at all . The appointment was made over the phone and the engineer rang when he was on his way . He used a high pressure jet and left everything tidy."

Happy drains made a happy customer

"Had a blocked down pipe that was causing gutter water to back up. Called Happy Drains on Friday afternoon and they sent someone out on Monday morning. Called prior to arrival and once he arrived he explained what he was going to do and what issues may transpire. Worked quickly and the drain was cleared in no time. Will definitely use Happy drains again if I ever have a drain problem."

Blocked toilet

"Blocked toilet, cause of which was a blocked drain outside the house. Happy Drains fitted me in quickly and dealt with it fast and efficiently, for a very reasonable price. I will certainly use again if necessary."

Clearing a drain in our rear garden

"Very good service, engineer called about 20 minutes before arrival, arrived on time, friendly nice guy, professional. Fixed problem quickly, price quoted was fixed, no additional charges no matter what. Happy!"

Clearing a blocked outdoor kitchen drain

"The Happy Drains service was fantastic. Within half an hour of my calling, they had arrived and the chap was very helpful and polite. Nothing was too much trouble, and everything was taken care of in 20 minutes though it was a tough job. Good price with no hidden extras and completely fair - I can't recommend them highly enough! "

Manhole blocked

"Very helpful and good price. Had a window for booking, got a call when half hour out. Arrived and sorted our drain blockage all very quickly. Thanks."

Bath room sink unblock

"Bathroom sink was blocked long time. Profisonal plumbing company engineers visited and advice the bathroom sink plumbing work is wrong. But happy Drain engineer visit used the aqua back Hoover problem solved. As a customer I have no hesitate to recommend this company. "

Fast and reliable service

"Called out after sink blockage caused water all over floor. They attended in just over 2 hours. Hoovered up water, unblocked. Excellant friendly service"

Gulley unblocking

"Simon figured out the problem quickly and made sure there was no damage to the property. He also gave advice how to stop it happening again. Would highly recommend the service "

Bath room sink unblock

"Bathroom sink was blocked long time. Profisonal plumbing company engineers visited and advice the bathroom sink plumbing work is wrong. But happy Drain engineer visit used the aqua back Hoover problem solved. As a customer I have no hesitate to recommend this company."

Clearing blocked drains

"I called the company after a recommendation and a man arrived later the same day. He was friendly and professional, quickly set up the equipment and worked his magic with the two blocked drains. He offered advice on keeping the drains clear in future and made sure the area was clean and tidy before he left. I have no hesitation in recommending this firm."

Emergency unblocking a very blocked drain

"We rang happy drains in desperation as sewage was leaking out of our drain at front of drive . The said they would soon be with me . Very nice man arrived and did a brilliant job to clear the drain . He tested it was clear before he left . Very happy !!! "

Gulley unblocking

"Simon figured out the problem quickly and made sure there was no damage to the property. He also gave advice how to stop it happening again. Would highly recommend the service"

Drain clearance

"Call answered promptly, local engineer then responded within 5 minutes, scheduled a visit and arrived on time the following day. Problem quickly identified and resolved. Very efficient."

Toilet and drain blockage

"Chris arrived during the time that he advised and was courteous and professional. He cleared the blockage and checked to ensure there was no remaining debris. Highly recommended and would definitely call again."

Excellent service

"Excellent service. Quick response and sorted the problem in no time."

Called to unblock a drain

"The engineer informed us of his arrival time and was prompt. He quickly understood the task and was left to it. The drain was efficiently unblocked and a demonstration of the flow showed it was clear. It was a clean tidy job courteously undertaken. Thank you."

Blocked drain cleared

"Excellent and prompt service. Reliable and efficient. I will definitely use this company again and I have already recommended them to neighbours. "

drainage clearance.

"technician phoned in advance to confirm arrival date. got on with job efficiently and left everything clean and tidy. "

Drain unblocking

"Luke came our new years eve and was lovely and got the job done in no time at all. They also fitted us in earlier as they happened to have someone passing by. Great service. Happy Drains, happy customer. "

So quick!

"Within an hour of phoning on 30 December my drain was sorted!"

Drain unblocked

"Happy Drains were excellent. He was with us within 3 hours of contacting the company. He knew exactly what he was doing. Was polite, clean and efficient. Went above and beyond to clear a nasty blockage. Couldn't have been more impressed with the service. Thank you. Would highly recommend "

Clear a blocked drain

"Wow what a great service! Messaged Happy drains at about 6pm, an engineer was round about 9.30am the following morning. He identified the problem quickly, cleared it out and implemented a solution to stop it happening again. Cost was very reasonable and as quoted. Very courteous and Knowledgeable engineer. Would 100% recommend Happy Drains."

Partially blocked soil pipe.

"Glad I called Happy Drains when I got an issue with my downstairs toilet overflowing! Damian attended within 24 hours and got straight to it, no fuss, no "hmmmm... (you know what comes next) deep breath intake, etc..). Damian was a pro and worked his way round the problem until it got done. I'm not squeamish for these kind of jobs but I soon realised that blocked drains require professional equipment and experience! Happy customer"

Great service

"Very helpful and professional. Would recommend and would definitely use them again"

Great work

"Easy to book. Engineer rang me to say he could be over earlier then planned. The work was carried out quickly and efficiently and he talked me through the issue. Price was a fixed rate. Would very much recommend."

Toilet unblock

"Came and sorted it quickly, helped me realise how easy it would be to do by myself in the future and checked that water was flowing freely outside. Did a good job by all accounts. "

Clearing out storm drains on sunken patio

"Very pleased. Harry arrived and assessed problem. Very honest and told me he could only guarantee a 50% sucess rate. On completion he seemed as happy as I was that the issue was resolved. Lovely personable guy. Thanks"

Blocked kitchen sink drain

"Just a simple and excellent service in and out within 45 minutes.Highly recommend them."

Unblock drains outside

"From making the enquiry to the finished job a very professional service was given. My booking was confirmed by phone. The team rang me to give me eta on arrival they got on with the job immediately . Cleared blocked drains and hosed down leaving everything clean and tidy. Ten out of ten service and good value "

Unblock toilet

"Unplugging the toilet went really quickly, such a nice informative man."

Clearance of outdoor drain

"Easy to book, great communication, skilled and tidy work, and easy to pay invoice by Apple Pay. Good value and clear pricing too. Top notch!"

kitchen drain completely blocked

"Their service was exceptional. Very professional, and they solved the most important problem! Considering that two plumbers and Thames Water visited us but only tried to rush and squeeze extra money, resolving the problem partially."

Exterior Drain Unblocking

"Called Happy Drains and their guys came within a couple of hours. Excellent, friendly guys who sorted the problem, checked all was running well and cleared debris."

Storm Drain Assessment

"Very efficient and professional service. Quick response and helpful advice. Would recommend Happy Drains :)"

Outside drain unblocking

"Fantastic service! The gentleman was polite and professional, he fixed our issue in no time and just before Christmas. Forever grateful and they will be the first I call if I have a similar issue in the future. Thank you!"

Blocked drain that runs under house.

"Had a blockage from the sink drain that runs under my house. Called at 9:05 and engineer arrived within 3 hours and got the problem sorted within 25 mins of arrival making myself and my drain happy. Had the same done 3 years ago and cost nearly double with one of the larger companies so decided to go local and worked out well on all fronts. "

Unblock garden drain

"Great efficient service from start to finish, would highly recommend this company"

Blocked soil stack/drainage

"Thank you for a swift and professional service you provided to us, from the phone call handling to the engineers who attended our property. The area was left clean and tidy.The price was fixed and discussed on the phone Thank you "

Cleaning out drains & clean-up

"Wonderful service. Super friendly customer service, who picked up immediately and got me booked in, they were flexible with timings. They came on time, were quick and efficient and left everything tidy and clean. It was a difficult and smelly job since the drains were very blocked up. SO appreciate the wonderful service, could not recommend more!"

Unblocking a foul waste pipe outside the house

"He kept us informed by phone when he was going to arrive. He was extremely cheerful, very practical and had everything done within no time. If I ever need this sort of service again, I would definitely use Happy Drains again. Professional, completely honest and swift."

Storm Drain Assessment

"Very efficient and professional service. Quick response and helpful advice. Would recommend Happy Drains :)"

Good service and fixed the problem.

"Happy Drains did a great job, it was easy to book an appointment with them over the phone, their engineer got in touch direct he arrived on time and had the blocked drain fixed with no fuss. Also the price was really good and payment was made easy via the payment link/website. I would definitely recommend Happy Drains ?'? Justin"

Good service & price

"Called Happy Drains out to clear a very blocked drain that run up the drive into the house over 20mts . Very professional from the initial call through the job . Wayne arrived on time calling 30 minutes before as agreed . No messing about flushed out the drains and checked that all was flowing properly . Wayne was professional with a friendly manner and a good sense of humour . Importantly the price was very reasonable . Would recommend to anyone 5 ⭐️"

Kitchen drain Blocked

"I had a big block on my kitchen drain. My kitchen is the result of a garage conversion with long drains and hard access. Happy drains came after a few hours from my call and fixed the problem. They had to open an access on the laundry and charged a reasonable amount to do that. Very happy and would call them again!"

Unblocking drain

"Having used Happy Drains previously, I contacted them about a blocked drain on my property. They responded immediately, sent engineers who were prompt, professional and friendly and had the job done in 25 minutes. Just to top it off, the price was the same as my last call-out with them two years ago. Excellent service all round."

5* Service was Over and Above expectation.

"This is the second time I have used Happy Drains the Service provided last time was superb. This time it was even better! With no appointments available to clear my elderly mothers blocked toilet, Happy Drains rearranged a schedule to conduct the work to limit inconvenience. Joe attended and was absolutely first class keeping me updated directly at the request of my confused elderly mother. It is so reassuring to be kept informed of the detail when you are 80 miles away so I could explain it in simple terms to my mother, I recommend Happy Drains 100% and commend Joe for the 5* Service."

Blocked Drain

"HappyDrain provided excellent service for my blocked drain! They responded promptly, arriving on time and diagnosing the issue quickly. The technician was professional, friendly, and explained the cause of the blockage clearly, even offering tips to prevent future problems. Their work was thorough, efficient, and reasonably priced, making the entire process stress-free. I'm highly impressed with their commitment to quality and customer satisfaction. If you're facing drain issues, I highly recommend HappyDrain for fast, reliable, and affordable service. Thank you for a job well done! "

Had issues with blocked drains

"Extremely professional service proper old fashioned service solved the issue within an hour and wasn't expensive would highly recommend Many thanks happy drains"

Blocked toilet

"Well done Tommy (and the whole team) for a great service and transparency on when to expect someone and on pricing. Was able to fix the issue simply, quickly and without fuss."

Blockedcdrains!

"Great customer service excellent workmanship, great attitudes shown by all. Really refreshing to have such lovely people in business so rare today. Very good knowledge and job really well done. Price was very good. "

Blocked drain

"Amazing service. I couldn't recommend these guys highly enough. I don't have his name but the young man who came took well over 2 hours to fix our problem which had accumulated over 40 years. He kept everything tidy, was courteous and professional and just when I thought we were going to be left with a major problem his persistence & experience saved the day."

Drain Blockage

"Very quick to respond to enquiry and came out same day to fix. Efficient and great service."

Blocked drain

"They came back to us quickly with an all inclusive quote. I booked straight away and they were here the next day as agreed. The engineer was very courteous and just got on with the job. He was done quickly and cleared up. Excellent service. I would highly recommend this company."

Blocked waste pipe

"I would highly recommend this company. Very professional and friendly booking process and engineer arrived when they said they would. Fixed the issue and cheaper than the price quoted by one the national firms! "

Clear drains.

"Happy Drains Ltd responded and attended very promptly - Drains were cleared and are now very happy."

1st time customer - Excellent experience

"1st time using Checkatrade. Polite and efficient experience from beginning to end, with clear/ transparent pricing + quick availability of plumber. I chose to use Happy Drains... who were available same day to unblock kitchen sink. Damian from Happy Drains was friendly and cheerful, but always polite and professional and persistent with unblocking drain. Damian had a powerful acqua vac that was required to unblock the drain. Not an easy job, but Damian persisted and determined to get job done. No surprises with charges...exactly as quoted and very reasonable. Recommended."

Blocked drain

"Quick response; good diagnosis on what to do; right equipment to clear the problem; did the job and explained how to reduce recurrence / maintainence. Good people to do work locally. And fair pricing"

Clearing a blocked manhole

"Tommy was excellent. Rang and got a same day appointment. Phoned ahead to confirm arrival time. Unlocked the drain quickly with a rod but followed up by jetting the drain to make sure it was entirely clear. Provided a number of good tips on how to avoid future blockage. Tommy was polite friendly and very efficient."

Sewage drain unblocked

"Cannot recommend enough. Called and had appointment for the next morning. Jason called to confirm he was 20 minutes away, arrived promptly and the issue was solved within 20 minutes! He explained clearly what the issues were. Excellent service from start to finish. Highly recommend 😁?'?"

Drain clearing

"Cleared the blocked pipe and flushed through cleaned around the drain, helpful and pleasant,would certainly recommend."

Unblocking drain

"The blocked drain was identified quickly. The work was done very professionally and any mess cleaned up. Very happy with the service."

Drain survey

"Just been visited by an engineer today. Arrived on time , knowledgeable, answered all my questions. Looking forward to receiving the survey documents."

Unblocking of drain

"Great communication from start to finish. Engineer was friendly, helpful & sorted the issue quickly. "

Unblocking of drain/sewage pipe

"The drain engineer arrived punctually. He made the area safe for passers by, as the drain hole cover was in the pavement outside in the street. He cleared the immediate blockage with a rod but then used the power water jet to flush out the whole pipe and clear away the accumulated grease and fat causing the blockage. At one point he practically disappeared inside the drain to remove a ball of fat with his hand! He was extremely thorough and efficient and left the drain sparkling clean! He was polite and friendly throughout. An overall top notch service!"

Clearance of blocked foul drain

"Very prompt response to initial call. Drainage tradesman was polite, professional and very helpful. Also advised on further action regarding main sewer. "

Cleared a blocked drain

"Telephoned ahead of visit and arrived promptly. Very polite and informative offered follow-up advice and a new quote but wasn't pushy. Would definitely use again."

Unblock drains in garden

"Informed me on the day of time of arrival. Came on time Fixed the problem quickly. Friendly service "

Blocked outside drain

"Two engineers arrived less than an hour after my phone call. They were very helpful and informative and completed the job extremely efficiently. Pricing fair. Would definitely use again. "

Kitchen drain unblocked

"Very prompt service, within an hour of my call. Reasonable price. Friendly service. Job done well, drain left flowing properly."

Main drain was completely blocked

"I called them in the morning. The person who answered was extremely nice, knowledgeable and helpful. An appointment was booked for that same afternoon. The engineer called 45mn before arriving and was right on time. He was very nice, polite and did a great job. They all made the costs very clear all along. My problem was solved, there no surprises with the price which was perfectly justified. I will definitely call them again if I have a problem again."

Unblocking drain

"Having used Happy Drains previously, I contacted them about a blocked drain on my property. They responded immediately, sent engineers who were prompt, professional and friendly and had the job done in 25 minutes. Just to top it off, the price was the same as my last call-out with them two years ago. Excellent service all round. "

...for more great reviews visit Checkatrade >

Is your property served by a septic tank or a sewage treatment plant?

If so, are you aware of all the off-mains drainage environmental and building regulations?

More importantly, do you know if your off-mains drainage system is compliant with the new regulatory reform called the Small Sewage Discharge General Binding Rules?

Find out how Happy Drains can help...

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