Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
5946 reviews 9.72 out of 10

Blocked Drain

"I recently used Happy Drains for a drain unblocking service. They were incredibly efficient and reliable, arriving on time and getting the job done swiftly. The technician explained the problem clearly and followed up with some useful before and after photography. I would highly recommend their services for anyone in need of professional and dependable drain solutions. Their prices are extremely competitive too!"

Blocked Drain

"Turned up promptly, assessed the situation, confirmed the quote and cleared the drain. All very quick and efficient with a very cheerful and polite tradesman. Couldn't have gone better."

A blocked drain under the bath

"This is the third time I've used Happy Drains and I cannot praise the company enough! You can book online - I booked on a Saturday for a Monday slot. Inc redivly helpful, friendly and reliable. They take photos of the job and explain what they found and how they fixed it - honestly a really brilliant company!!"

Sewer pipes & investigation.

"A mucky job which was carried out very efficiently by Tony. He arrived on time on the appointment day, no faffing about. I was kept in touch with photos and any recommendations for the future which I could actually 'talk' with someone to discuss this. The office/booking team (Emily) extremely efficient and friendly. Reasonable price too. A good team and a handy number to have in your phone!"

Clearing blocked rainwater drain

"Great service! Job was done the day after booking. Arrived on time, 2 blocked drains jetted successfully with no fuss. Would highly recommend to anyone."

Back garden drain unblocked

"The challenge was to unblock my drain in the back garden with no rear access. All equipment needed to be brought through the house. It was too much of a risk to use a pressure washer for a single crew. However the engineer fully cleared the drain using his available tools/ equipment."

Drain clearing

"After hours of trying to clear a blocked drain I rung Happy Drains. Nice guy arrived half hour after a phone call to say he was on the way at the agreed time of booking.I was amazed at how quickly the jetter cleaned my drains and cleared any blockages . The price was favourable .Thank you Happy Drains , I will never bother struggling again"

Unblocking a very smelly bathroom sink

"I rang Happy Drains at 8:45am on a Monday morning to say I had a blocked and very smelly drain in the bathroom sink. They sent someone out who arrived at 11am - he unblocked the sink, checked the shower and toilet in the same bathroom, took photographs and cleaned everything perfectly. Such great service in such a timely manner. We also use Happy Drains at my work place and have always found their team great!"

Quick & effective drain unblock

"I called Happy Drains to help unblock an external drain at our home. Initial customer service on the phone was quick, polite and even though I called early afternoon, they managed to find someone to visit that same day. The drain was unblocked successfully and the engineer was polite and provided useful advice for future avoidance of issues. I'd recommend."

Drain/Sewer Clearance

"Very friendly and helpful from start to finish, Logan arrived in the allotted time, he was very friendly and respectful completed the Job. Couldn't be happier with the service received "

Blocked drains

"We recently noticed our downstairs WC was not flushing properly, and our outside man hole, was flooding and smelt terribly. I got in contact with happy drains and they hooked someone in within the next 2 days as I requested. The guy came to site, and told me exactly what he was doing and what he thought the issue may be. He fixed it in great time and was very informative. I hope I don't need to call happy drains again, but if we ever need someone to help us in the future, we will look no further. 10/10"

Blocked foul water drain.

"Great response by Martin to quickly identify the problem and cleared in a short time. His knowledge of the drain system with blockage prevention advice was appreciated."

Blocked Drain

"End to end customer service is excellent, Chris the engineer was brilliant! very knowledgeable and honest, has saved me thousands of pounds by providing an alternative solution to resolve the issue, would highly recommend Happy Drains again and they will be doing my further works, thanks for the excellent service!"

Drain Jetting

"Happy Drains were incredible, I requested a quote and received one in mere minutes through their website! I tried a few competitors and a few came back a day or two later and others I still haven't heard from! I found the quote given to be competitive and they had good availability which worked around my busy lifestyle. I highly recommend Happy Drains and will continue to use them for any other difficult drainage or plumbing issues!"

Cleaning two separate internal waste pipes

"Great service .. and initial call referred me into a senior site engineer who discussed the feasibility and then referred me back to admin for the quotation. Great admin and a super quick and efficient job on site "

Drain Unblocked

"Happy Drains provided a qoute, turned up quickly, Unblocked the drain, and left everything clean and tidy. One Happy customer."

Blocked drain

"Quick response; good diagnosis on what to do; right equipment to clear the problem; did the job and explained how to reduce recurrence / maintainence. Good people to do work locally. And fair pricing "

Outside drain unblocking

"Fantastic service! The gentleman was polite and professional, he fixed our issue in no time and just before Christmas. Forever grateful and they will be the first I call if I have a similar issue in the future. Thank you!"

Kitchen Waste Clearance

"Very effective service, timely arrival (when promised), collaborative approach (listened to what work had already been understaken), speedy resolution (less than 20 minutes) - would definitly use again"

Drain clearance

"Provided a fast efficient and courteous service. Very Happy with their quality. Of service."

Sewage drain unblocked

"Cannot recommend enough. Called and had appointment for the next morning. Jason called to confirm he was 20 minutes away, arrived promptly and the issue was solved within 20 minutes! He explained clearly what the issues were. Excellent service from start to finish. Highly recommend 😁?'?"

Drain clearance

"Happy Drains responded very quickly (next day) to our blocked external drain problem. They removed a small tree that was growing in the drain, and gave the drains a quick jet wash. Excellent service."

Blocked soil stack/drainage

"Thank you for a swift and professional service you provided to us, from the phone call handling to the engineers who attended our property. The area was left clean and tidy.The price was fixed and discussed on the phone Thank you "

Drain Blockage Clearance

"Had a blocked drain. Engineer came out next day, and cleared block and did an exceptionally thorough job."

Foul drain needed unblocking

"Happy drains kept in touch from the 1st contact until the job was done.Very reliable job done very well, quickly and very tidy.Got in touch before payment was made as job was for my elderly mother.Definitely recommend "

Clearing blocked rainwater drain

"Great service! Job was done the day after booking. Arrived on time, 2 blocked drains jetted successfully with no fuss. Would highly recommend to anyone."

Blocked drain

"Amazing service. I couldn't recommend these guys highly enough. I don't have his name but the young man who came took well over 2 hours to fix our problem which had accumulated over 40 years. He kept everything tidy, was courteous and professional and just when I thought we were going to be left with a major problem his persistence & experience saved the day."

Cleared a blocked drain

"Telephoned ahead of visit and arrived promptly. Very polite and informative offered follow-up advice and a new quote but wasn't pushy. Would definitely use again."

Blocked kitchen sink drain

"Just a simple and excellent service in and out within 45 minutes.Highly recommend them."

5* Service was Over and Above expectation.

"This is the second time I have used Happy Drains the Service provided last time was superb. This time it was even better! With no appointments available to clear my elderly mothers blocked toilet, Happy Drains rearranged a schedule to conduct the work to limit inconvenience. Joe attended and was absolutely first class keeping me updated directly at the request of my confused elderly mother. It is so reassuring to be kept informed of the detail when you are 80 miles away so I could explain it in simple terms to my mother, I recommend Happy Drains 100% and commend Joe for the 5* Service."

Blocked drains

"Turned up on time. Go5 the job done very quickly and professionally. Would definitely use again if needed."

Blocked kitchen drain

"Turned up promptly and were super helpful. Got our drains working again quickly and gave us tips for future maintenance. Would happily recommend them. "

Drain unblocking

"Having used Happy Drains services a few years ago at a previous property, I called them again to sort out a blocked drain at my new home. The plumber came out the next day and resolved the issue quickly. He explained everything throughout the process and was very thorough. Their service is very reliable and reasonably priced and I wouldn't hesitate to recommend them. "

Clearing a drain in our rear garden

"Very good service, engineer called about 20 minutes before arrival, arrived on time, friendly nice guy, professional. Fixed problem quickly, price quoted was fixed, no additional charges no matter what. Happy!"

Blocked sink

"Excellent service and much better value than the larger firms. Staff were punctual, polite and professional. They made sure the job was successfully completed."

Highly recommended

"Came out the same day. Charged a good price and cleared the drain very quickly."

I had a blocked drain, Happy Drains came within 24hrs and sorted the issue within 15 mins!

"Excellent service! We had blocked drain build up over a few weeks. Happy Drains came within 24hrs and sorted the issue within 15 or so minutes! The engineer was very pleasant and incredibly professional. I would certainly recommend this company and I will use again if required."

Outside patio drain unblocking

"Turned up quickly and sorted out a blocked patio drain. Checked the flow into the drain system, tidied up and left. Very happy."

Drain clearance

"I have used Happy Drains before, and again they provided an excellent service from the original phone call right up to the finished job. We were out when they arrived, and just got back after they finished, but after a mobile phone call they proceeded immediately. Everything was tidy, clean and in place on our return, so if you have a problem of this nature, I can honestly recommend Happy Drains 100%. Finally the cost of £114 was real value for money."

Unblocking toilet waste pipe

"Job done as per quote and timescale given. Hopefully never need the service again, but if I do, this is who I will call"

Blocked drain from ensuite.

"Called Happy Drains about 9am as my ensuite toilet was blocked which was the only working toilet at the time. They advised that someone could be with me between 10am and 12noon. Two guys arrived just after 12 and went to work straight away to clear the blockage, which they did quickly, cleanly and professionally. Based on this I would use Happy Drains again. "

Clearing stagnant, blocked gully/drain

"Everyone I spoke to before and during the job was friendly and helpful. Luke came in good time as arranged and was extremely quick, efficient and helpful, clearing the problem and providing a missing grille to prevent future problems. We really appreciated his extra efforts and will use the company again! Very reasonable. "

Unblocking of outside drain

"I have had a problem for quite a while but previous tradesman did not solve the problem but Happy Drains did."

unblocked drain on Driveway

"Really easy and quick to book. payment made online after the job completed. Turned up when they said, worked well and cleaned and tidied after."

Drainage survey

"Honestly the most efficient business I have come across. Called up and had a drainage survey booked in within 5 minutes at a very reasonable price. Jason who conducted the survey was very polite and helpful and William was great with getting the survey over to me in a very timely manner. Would highly recommend."

Clearing of bathroom drain.

"Exceptional experience with this company! The booking process was seamless. Communication with the company was very clear on scheduling and having costs upfront meant no lingering worry on the final bill. Work was done quickly and the technicians were very professional. Payment was smooth as well (was able to use Apple Pay). Will definitely get my business again if needed and will recommend them to anyone else in the same situation."

Inspection and Jetting of all drains;

"Martyn Roberts, the engineer, is a star! Courteous, neat, tidy, and efficient - he went above and beyond to clear the silt built up from Storm Babet, Storm Henk - was cleared out of all drains into my property - professional, experienced, efficient and so courteous. First in class. Thank you!"

Clearing blocked drains

"I called the company after a recommendation and a man arrived later the same day. He was friendly and professional, quickly set up the equipment and worked his magic with the two blocked drains. He offered advice on keeping the drains clear in future and made sure the area was clean and tidy before he left. I have no hesitation in recommending this firm."

Storm Drain Assessment

"Very efficient and professional service. Quick response and helpful advice. Would recommend Happy Drains :)"

Clearing drain blockage.

"Engineer arrived on time, he was very polite and worked quickly. He explained everything he had done to me and made sure I was perfectly happy before he left my house. I will definitely be recommending Happy Drains to my family and friends and would not hesitate to use them again."

Blocked drain

"Excellent problem-solving solution for a tricky drainage issue "

Cleared outside kitchen and toilet

"From the phone call to the colleague coming out was so professional and made me feel they truly cared. The chap who came out was very pleasant and professional rom the beginning.such a nice chap. I would certainly have this company again and recommend them to others. Trust is so important. ?'? "

Unblocking a kitchen runaway.

"They arrived within the stated timeframe, the man explained the problem and how he would deal with it. The work was done swiftly and satisfactorily. Wouldn't hesitate to call them again if necessary or to recommend them to anyone else."

Drain cleared

"Happy Drains contacted me within minutes of posting my requirement. Their communication was always very clear, and the one time I misunderstood something, they immediately contacted me by phone to politely correct my error. The plumber contacted me by phone to give me 20 minutes notice of his arrival. On arrival, he immediately assessed the situation, and rectified it using equipment within the vehicle. The whole process took just minutes, and he explained the causes of the issue to me. At the same time he checked all other connected drains and made good the area."

Blocked Drain

"Very quick and no fuss. Damien showed up on time and had all the equipment needed. Sink functioning in less than an hour. Highly recommend."

Blocked and overflowing toilet

"The company contacted me straight away. They confirmed a time and rang to say within half an hour of arrival. They were very efficient, friendly and professional as well as courteous and knowledgeable. Faultless. Would definitely recommend."

Partially blocked washing machine outflow pipe

"Conor was great - polite punctual and very tidy. Sorted out issue efficiently and made clear follow up plan if required. Really appreciated it and would book again without hesitation."

Drain clearing

"Cleared the blocked pipe and flushed through cleaned around the drain, helpful and pleasant,would certainly recommend."

Investigate and Clear External. Blocked Drain

"Was a great experience. Easy to organise. A touch late on the day but was kept informed.. Joe was great where he turned up. Explained everything and didn't upsell unnecessarily. Was efficient, polite and friendly. Great all round. Nice report/record at the end of it. Great contrast to some of the trade service experiences that you can have quite often. "

Simple gully clearance.

"Very prompt service and reasonable price. Helpful help desk too - very impressed."

Blocked drains to whole house

"Called the mobile telephone number for Happy drains which was answered immediately, they called back with a slot 5 minutes later and 1 hour later the engineer turned up and did a fantastic job, The drains to our complete house were unblocked. Engineer was polite, professional and knowledgeable, we are delighted with the service that we received. Would highly recommend the company"

Clearing drain blockage.

"Engineer arrived on time, he was very polite and worked quickly. He explained everything he had done to me and made sure I was perfectly happy before he left my house. I will definitely be recommending Happy Drains to my family and friends and would not hesitate to use them again."

Sewer blocked

"Courteous chap turned up first thing the next day and quickly sorted the blockage. One of their simpler jobs, I'm sure, but I was pleased to get it sorted ASAP."

Clearance of blocked sewage pipes

"Contacted Happy Drains with a full description of the problem. An appointment was arranged. I was supplied with a list of services and prices. I was contacted on the day giving me a time of arrival. William carried out the necessary work quickly and efficiently. He was very knowledgeable and gave useful advice. Happy Drains is a great company to deal with from start to finish with no hidden costs. I would highly recommend them."

Unblocking drain.

"The man arrived within about 30 minutes, unblocked my drain quickly and efficiently. Very pleasant and polite."

Blocked drain

"Excellent service. Immediate and friendly client attention by phone. Appointment was booked to the next day, receiving a plumber call prior arrival. Plumber sorted the clog effectively in less than 30 min. Invoice link was sent to phone. All clear and quick. Would highly recommend."

Cleaning out drains & clean-up

"Wonderful service. Super friendly customer service, who picked up immediately and got me booked in, they were flexible with timings. They came on time, were quick and efficient and left everything tidy and clean. It was a difficult and smelly job since the drains were very blocked up. SO appreciate the wonderful service, could not recommend more!"

Unblocking a kitchen runaway.

"They arrived within the stated timeframe, the man explained the problem and how he would deal with it. The work was done swiftly and satisfactorily. Wouldn't hesitate to call them again if necessary or to recommend them to anyone else."

Blocked kitchen gully

"Ben and Sean were excellent, cleared our blockage in no time, then checked further down the run and cleared a mass of roots from another manhole we had no idea had a problem. Punctual, polite and efficient. A job well done."

Unblocking of drain

"Excellent service, on my doorstep within 90 minutes of making them aware of problem. Work completed thoroughly and tested after. "

Unblock an outside pipe

"Unfortunately the pipe was blocked with concrete which appears to have happened when the garden fence was erected. However, the tradesman wrote the reason it was blocked on the invoice which helped when I contacted the tradesmen who erected the fence."

Blocked sink

"Excellent service provided. Everyone was polite and helpful. Amazing company and will be using them again."

Bank Manager

"From start to finish the process of clearing our blocked drain and the ease of the online payment was brilliant."

Drain unblocking

"Excellent company to deal with. Polite, friendly and reasonably priced. A credit to the drain industry! Will certainly be recommending them and will be using them again. Special mention and thanks to Josh the expert drain man. Finally, paying them online (following receipt of invoice) was so easy, if you use the weblink they send you. Why can't all trades companies be like this?!"

Blocked kitchen drain

"The amazing reviews of Happy Drains seem well warranted. Our experience was beyond excellent. Fantastic customer service, friendly, efficient and effective service. Had someone with us in less than an hour. Fixed issue, and cleaned up, then even checked an upstairs sink for us too. Ours was a small job yet I felt like a valued customer from the first call. I cant really recommend highly enough."

sink waste pipe blocked

"I called happy drains with blocked sink waste, the receptionist arranged for the technicians to attend the following day informing me they would call me 30 minutes prior to arrival. The technicians did call me 30 minutes before arriving. They understood the difficulties involved with the blocked waste as the access was challenging and with patience and experience they unblocked the blockage. The guys were polite, tidy, on time, and knowledgeable. Will defiantly use happy drains again "

kitchen drain completely blocked

"Their service was exceptional. Very professional, and they solved the most important problem! Considering that two plumbers and Thames Water visited us but only tried to rush and squeeze extra money, resolving the problem partially. "

Drain blockage

"I contacted Happy Drains to arrange for my mother's drain to be unblocked. It is stressful being 200 miles from my elderly mother, who struggles to maintain her home. I am very grateful to Happy Drains for such a seamless service, as they sorted out the issue in no time and provided good advice on next steps to avoid a repeat of the problem. "

Downstairs loo and sink unblocking, by jetting upstream from manhole in the garden.

"Brilliant. From the first phone call to saying goodbye. Job explained, job completed and everything works perfectly. The young guy called Tommy from Sunbury was top drawer. Going to do this jetting annually now."

Drain unblocking - external gully

"I reached out to Happy Drains on WhatsApp about a non urgent drainage issue - and they were quick to arrange a visit in the next few days. they arrived on time and made sure to give us prior warning before arriving. they sorted the problem quickly and also gave some advice about tools/preventative measures that would help us avoid future calls outs. would 00 % recommend!"

Unblocking toilet

"The tradesperson arrived the same day, was friendly and professional, and quickly resolved the issue by unblocking the toilet"

Toilet/sink blocked

"Polite, knowledgeable , and sorted the problem out in a timely and professional manner, he was a credit to the company with a great work ethic ."

Cleared a blocked garden drain.

"Cleared a blocked garden drain over bank holiday weekend on same day call out. "

Drain clearance

"Excellent service. He phoned to let me know he was coming, and then cleared the drain very quickly and professionally. He cleared everything up after he had finished. Would highly recommend "

Drain unblocked quickly and efficiently!

"Happy Drains were great! Friendly on the phone, turned up on time and phoned ahead to let me know they were arriving. The plumber was lovely, got straight to the job, worked out what was going on, explained to me what the problem was and resolved it. Now a free-flowing drain again and I was delighted with the experience - thanks Happy Drains!"

Drain unblocking

"Did the job as requested. Communicated well throughout the process. Cost as quoted."

Blocked kitchen sink drain

"I noticed that the patio was awash with soapy water and realised that the drain leading from the kitchen sink was blocked and overflowing. I phoned Happy Drains and they were so helpful. Arranged for someone to call round between 1 and 3. I arrived home at 12.55 to find them patiently waiting outside. They were very friendly and helpful. Did a thorough job clearing the drain, lifting the manhole cover and making sure the water was flowing freely. I was delighted with their service and would definitely recommend them."

Drain Unblocking

"Fantastic, prompt service, our engineer was extremely thorough and very friendly. We had a bit a tricky blockage and have an unusual drainage system but he made sure it was all sorted. Would highly recommend! Thanks. "

...for more great reviews visit Checkatrade >

Is your property served by a septic tank or a sewage treatment plant?

If so, are you aware of all the off-mains drainage environmental and building regulations?

More importantly, do you know if your off-mains drainage system is compliant with the new regulatory reform called the Small Sewage Discharge General Binding Rules?

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