Just a few of our thousands of excellent reviews…
Sourcing and stopping strong drain smells in new ground floor extension
"For over two years we have suffered from very strong sewage smells and rats getting into our new ground floor extension which made our lives very uncomfortable. Our builder and other drain companies failed to work out the source of the smell. Happy Drains quickly worked out how the smell was getting into the house and sealed it the following week. The smell has disappeared! It was caused by our builder failing to seal a redundant toilet pipe. Happy Drains were efficient, helpful and fast. We are extremely grateful."
Kitchen Sink blocked wouldn't drain at all
"I had been struggling with a blocked kitchen sink for two days, I had tried all the DIY methods, Plungers, Drain snakes, Kettles of hot water and various combinations of all three and got no improvement. Happy drains answered my Checkatrade Urgent Job request within 20 Mins, Shaun arrived on time and well equipped to fix the problem, whole job took approx 45mins and he left with my drains working better than ever as they hadn't been cleaned in a while, Top Stuff and great simple, reasonably priced service from Happy Drains, Recommended"
INitially cleared blockage but found root mass in the sewer so cleared that as well
"Not used this company before but when I was unable to clear a blockage in my sewer line I gave them a call. They were responsive and the engineer just got to work, identified where the sewer ran then blasted it clear. The sewer was running again within 15 mins. The knowledgeable engineer said he believed there were roots in the sewer as he could "feel" them. A camera run showed the root mass and where located. He blasted the roots from the inside then found that the majority were ingressing through the side of the sump on one of the manholes so cleared those too. Highly recommend this company"
Main drain to house needed to be unblocked
"The drain was unblocked very efficiently. The job was done in a neat and tidy manner and we were very happy with the outcome."
Toilet Unblocked
"Quick response. Reasonable cost. Fast attendance, good job completed. Thank you"
Flooded/partly blocked drain in kitchen.
"Phone was answered quickly when I rang up and explained the problem. I was called back pretty quickly with an estimated arrival time of between 11 and 3, in fact help arrived before 11. The problem was explained and assessed, and work began straight away. It took about 15 minutes or so and I was shown water draining from sink into manhole, blockage removed! Really quick, efficient job, I couldn't be happier."
Waste pipe unblocking
"Really pleased with the service I received. The guy came when he said he would and called before to confirm. Very polite and efficient when he was here and left the bathroom where he'd been working clean and tidy. Highly recommend."
To clear drains
"I got the number from checkatrade, they were very helpful and arranged a time. Sent a confirmation of order and cost. Was contacted by the worker with a time approx time of arrival. The job was done efficiently and the worker was friendly and very helpful when I asked questions. The cost was exactly what was quoted."
Blocked drain.
"I was kept informed before, during and after the process. The work was done in quick time and pictures sent to confirm the issue. Seeing the reason of blockage and then the after photo was helpful. Great job"
Drain unblocked
"Fantastic service by Neil today. Sorted the problem efficiently and quickly. Neil was friendly, helpful and very knowledgeable and I would definitely use Happy drains again based on the excellent service I received today."
Blocked toilet
"Rang to request help and within a couple of hours Alex was unblocking my drains. Efficient, courteous and helpfully explaining how to ensure the problem doesn't arise again. Would definitely use this service again and would recommend to friends and family. Thank you for a fantastic service"
Clear blocked drain.
"This was the only firm I could find willing to quote a fixed fee for a blocked drain. Others will quote when they get here and/or add labour to the cost of using a high pressure hose. [I didn't want to have to haggle if they quoted a high price or turn them away and get another quote.] They gave me a time, turned up on time, fixed the blockage, charged the agreed fee and left no mess. A 'Ronseal' service."
Out side drained blocked
"Excellent service from the initial call through to completion of the job. Arrived when they said they would. Cleared the blockage very quickly and left the area clean and tidy."
Blocked Drain
"From initial contact with excellent customer service, to completing the work including a very reasonable price, everything was absolutely outstanding. Felt we were in safe hands from start to finish. The drain to be cleaned had 30 years of fat to be cleared the problem was identified quickly and completed thoroughly, an advantage of having the correct technical equipment and skills. I have no hesitation in highly recommending Happy Drains to any prospective customer."
Unblocking Community Hall Drain
"A super professional job carried out by Tommy who came urgently to unblock our drain. He was on time, extremely polite and explained what was happening every step of the way. He even gave us handy tips for keeping our drains clear in the future. Would highly recommend Happy Drains and of course,Tommy. We can't thank him enough."
Blocked bathroom sink
"The plumber was very polite, very efficient and very helpful. He was very respectful of the property and did an excellent job"
Unblocking a very blocked kitchen drain!
"Called Happy Drains late one evening to unblock our main kitchen drain which was crucial to dealing with the aftermath of a huge birthday party. Thankfully the wonderful plumber came as he said he would at noon and within twenty minutes had fixed the problem and checked that all was working both inside in the sinks and outside in the sewer lines. He cleared up carefully and very politely took his leave. A very satisfying experience!"
Kitchen sink drain clear
"An excellent service! Very thorough and courteous, great value for money."
Unblocking sewer pipe under garden
"The man turned up right at the start of the 4 hour window, and did exactly what we needed in very good time. No fuss and very courteous."
Bathroom toilet
"Opened the door to a very nice man, he fixed my very blocked toilet, but I forgot to ask his name, will call Happy Drains Ltd again if needed, very pleased with work and price. Thank you, Mrs Cooper"
Unblocked drain and repaired leaking drain pipe.
"I didn't catch the gentleman's name, but he quickly identified and addressed the blocked drain and related issues. He arrived on time and was very courteous. I definitely will contact again should I need further drain repair. Highly recommend!"
Back inlet gulley cleared
"Called Happy Drains, polite and friendly. Fixed price turned up on time and completed works Really pleased. Michael from Staffordshire"
Unblock upstairs bathroom pipe
"Was booked for my mum. Came the next day of me enquiring. Gentleman that came , I think name was Martin was amazing. He was really polite and efficient . Did a good job and mum was very happy. Price was very reasonable too. Would definitely use again and recommend"
Unblocked a gullley drain
"The man was extremely calm and cheerful and went out of his way, even in pouring rain to clear my drain. I had limited access as the neighbour had built an extension over the manhole, but it didn't phase him and he completed the job."
Drains unblocked
"Company was punctual and did exactly what they said they would and so courteous"
Toilet unblocking
"It was really easy to book an appointment and the price was really good. The engineer phoned to say he was on the way and what time he would arrive. The engineer was very polite and friendly. He is a real credit to the company. He identified what the problem was in minutes and explained throughly what he would have to do. The problem was fixed in no time at all. Happy Drains will be my number one choice if I have any problems in the future. Keep up the good work. Very happy customer."
Drain jetting to a residential property.
"Great service from start to finish, very prompt and very professional. Thank you."
Unblock drain
"Arrived when they said, fixed the blockage, cleared up around the manhole and left the area much cleaner then when they arrived, very polite, explain the issue and offered advices to prevent it happening again, what more can you ask for!"
Blocked bathroom toilet
"Happy Drains quickly unblocked a toilet waste pipe. They arrived punctually and worked quickly with the minimum of fuss and disruption. The work area restored to its original order and cleaned. Great work and great service, thank you."
Outside drain for kitchen sink/washing machine blocked.
"Happy drain gave me a good price and fast service. Took them about 3 minutes to unblock the drain. They invoices me after the job and I paid via a link the company sent me. I get 60 day guarantee on the work, so I am happy."
UNBLOCKING TOILET
"THE RESPONSE TO CALL FOR HELP WAS AMAZING - I COULDN'T BELIEVE HOW QUICKLY SOMEONE ARRIVED AND SET TO WORK. THE ENGINEER WAS VERY EFFICIENT AND CHARMING AND DEALT WITH THE PROBLEM STAIGT AWAY. I HOPE IT WONT BE NECESSARY BUT WOULD HAVE NO HESITATION IN CALLING ON HAPPY DRAINS SHOULD I HAVE PROBLEMS IN THE FUTURE"
Unblocking of outside drain
"I have had a problem for quite a while but previous tradesman did not solve the problem but Happy Drains did."
Blocked drain and toilet
"Really easy to organise and same day assistance. Very friendly, helpful people. Would definitely recommend and use them again!"
Drain Blockage
"Our drain was blocked and it was terrible. Happy Drains technician came round same day and diagnosed the issue immediately, it was with the outside drain. He explained it all thoroughly but easy for us to understand. The drain was cleared and working in around 15 minutes. Very happy with price and workmanship, would thoroughly recommend Happy Drains to anyone with a blocked drain or for any other service they offer."
Cleared our drains
"I cannot be happier. Got a call to say they were on their way. Reassuring from the time the operative left his vehicle. Very friendly, helpful and efficient. Super-quick resolution and checked all was running great before leaving. Much appreciated. Would recommend unreservedly. Best service from anyone for ages!"
Unblocking of below ground drainage
"Brilliant job well done by a great team. Super efficient, great value and awesome customer service by the engineer and the team at head office. Strongly recommend."
Unblocking outside drain
"Very speedy response and call out. Arrived promptly, with updates on arrival time. Polite and friendly, putting the 'happy' in Happy drains! Identified and fixed the problem, tested and cleared up and gave some useful advice for regular maintenance and long term plans. Good work."
Blocked drain and toilet
"Excellent service ! Rang on a Sunday and plumber then called me back that day to discuss and arrange appointment for next day . They accessed using side gate as I had to be at work. Sent text when done and invoice included photos and all work carried out . Very pleased. I even noticed the path had been swept down a bit. Invoice was prompt and easy to pay . Would recommend and use again if needed. Price was v fair I felt . I rang another company who had triple charge and needed to access my house which would have proved tricky if I am honest . Great service. Great company."
Unblocking drain
"From our initial call everyone was very polite, helpful and informative. Martin called shortly before arriving and was quickly able to solve our problem and offer advice for the future. He also cleaned up all the mess that he blockage had caused. So happy we chose Happy Drains."
Main sewer to house completely blocked
"Great service and completely hassle free. Our home drains were totally blocked, called happy drains and within an hour and a half Gordon arrived as promised. Very efficient service and all sorted quickly. Great result, thank you."
Partially blocked soil pipe.
"Glad I called Happy Drains when I got an issue with my downstairs toilet overflowing! Damian attended within 24 hours and got straight to it, no fuss, no "hmmmm... (you know what comes next) deep breath intake, etc..). Damian was a pro and worked his way round the problem until it got done. I'm not squeamish for these kind of jobs but I soon realised that blocked drains require professional equipment and experience! Happy customer"
Toilet and drain unblocked
"The service I received was excellent, I made a call, was answered by a really helpful person who gave me an appointment date, the engineer called beforehand to confirm came on time and carried out procedure and cleaned up afterwards, he was helpful and knew exactly what to look for. Just refreshing to get good service, would highly recommend Happy Drains...!"
Main drain blockage
"Arrived when they said they would. Was polite, courteous and worked quickly. Cleaned up mess caused by blockage and was done quickly. Informed me of 60 day guarantee before they left. Excellent service and would definitely recommend"
Blocked drain and sink
"Called happy drains for emergency job The lovely Tommy was out within 20 mins of call and drains sink unblocked within hour with some great advice great service highly recommended"
Cleared a blocked external drain
"Excellent service. Would recommend. Work done quickly and professionally. Useful report provided."
Unblock drains and Toilet
"Prompt informative helpful advice. Went above and beyond to evaluate all aspects of safeguarding to avoid a repeat."
Blocked w/c
"Kept me informed, arrived in good time, work completed quickly and costs were competitive."
Unblocked drain
"This family duo Tommy and Gordon were polite, friendly and efficient in dealing with our blocked drain. They always explain what has happened , how they have cleared the problem and a few tips on preventative steps ."
Emergency drain clearance
"Came 3 hours after our initial telephone call. The men were extremely polite, knowledgeable and fast. Thank you"
Drain clearance
"Oliver quickly unblocked a drain for me and, without me asking, helpfully ran a camera through the drain to identify the cause of the blockage which I saw on his laptop. Great service! Many thanks."
Unblocked external drain
"Unblocked our external drain. Prompt response and great customer service. Would recommend."
Clearing drains at two properties which had badly blocked drains
"Easy and efficient. I've used them twice and will use them again no doubt"
Outside drain unblocking
"From the opening initial phone call enquiring about their services, Happy Drains were great..The lady on reception understood what I needed straight away, asked me a couple of questions..and booked the call...Even though I'd never called them before, I wasn't asked to pay upfront, not even a deposit, The guy who came out was great, no tutting and scratching his chin and shaking his head, just dived straight in and did the job...and fixed the problem!"
Blocked shower
"Wayne arrived early with a smile on his face, found the problem straight away with our shower , cleared. It made sure everything was working well and left with an even bigger smile. Thank you very much Wayne shower running away beautifully now. Would highly recommend happy Drains easy to book an appointment, first class, workmanship, and simple way to Pay Happy Days !!"
Blockage Kitchen sink
"He responded to me by email quickly, scheduled quickly, and resolved my problem on the same day. Very happy with the service and speed"
Drain clearing
"Excellent service and very knowledgeable staff that dealt with the drain clearing, highly recommend"
Brilliant job
"The Plumber arrived, very polite inspected the blockage and cleared it completely. I will definitely use Happy Drains again"
Surface water drains needed clearing as they were backing up in heavy rain
"Arrived on time, asked about the issue, inspected the access, cleaned from both points of access and cleared a build up of silt and some ingressing roots as well and checked the drain was free flowing No mess, fuss or trouble - totally professional from start to finish - have already recommended to others - first class allround"
If only all companies were like this...
"Great business to deal with...just use these guys you won't be disappointed..."
Drain clearance
"Excellent and friendly communication from the office and from the person going the job. Quick, courteous and got everything sorted for me. Couldn't ask for more really, just professional, competent and happy to help."
Sink unblocked
"Excellent service. Plumber was with us in a few hours. Sorted the issue in 15 mins. Was polite, efficient."
Unblocking outdoor drain
"Happy Drains was able to send someone out on the same day. I was given a 4 hour time window and got a call 30 minutes before arrival. The work was completed very quickly and professionally and the drain is completely clear. Great work and I would fully recommend."
Clear blocked outside drain
"Arrived when estimated and phoned beforehand. Cleared and flushed drain and gully"
Blocked drain
"My drain was blocked and even though it was a private drain Thames Water didn't clear it. Happy Drains came out within 24 hours and cleared it in a matter of minutes. It turned out it was blocked on my Neighbours property but that wasn't a problem. Happy Drains were very helpful explaining about the private drain. Price seemed very reasonable at £95+VAT compared to some figures I saw in others reviews for different companies. I would definitely use Happy Drains again."
Blocked drain.
"We were absolutely delighted with the service we received, a first class job, Chris was amazing, soon sorted out a tricky problem, so polite and professional! Will be recommending them to everyone from now on! We only wish we could give a higher score!"
Amazing service
"Turned up early , an hour after my initial call. We're polite, efficient and did the job in under an hour. Before they got to me I was e mailed a provisional quote . They did exactly what they said they'd do and for the price quoted. I am very happy , and wouldn't hesitate in using them again."
We had a suspected blocked drain
"Tommy and Gordon appeared within about 10 minutes of us receiving a call back from Haooy Drains. Totally charming and informative and polite. They explained everything that they were doing and what had caused the problem once they had diagnosed it. Such a lovely team. Would highly recommend them. This is the second time we had used them for a problem and they will be our go to drainage company from now on!"
Clearing of outside drainage.
"Martin contacted us, gave us an estimate, came out when he said. (Same day) Was polite and very helpful. Went above and beyond with the work! All done and dusted within 30minutes. Thanks so much Martin!"
Unblocking waste pipes
"A good job done and with sound advice on what to do next with the pipework and drains. A really friendly, professional service."
Unblocking shower drain pipe
"I had an excellent start to finish experience with Happy Drains and would use them again in the future."
Unblocking bath waste pipe
"Very good service, knew exactly what to do. Completed in 10 minutes and cheerful throughout."
Blocked Drain
"Exceptional service, rang on Weds at 4.00pm and Martin arrived the following morning at 9.30. Very professional, explained everything and soon had the problem sorted. Won't hesitate in recommending these guys. Once again thanks"
Unblock storm drain
"Jason arrived within an hour and unblocked the drain which was packed with mud. He checked the manhole which was also packed with mud and advised to call Severn Trent. Jason was absolutely fantastic; his knowledge and workmanship was first class."
Toilet blocked
"Very professional from the moment I called, to the job being completed. Respectful of my time and called me back to save me holding on. Checked drainage for whole row of houses after blockage cleared and ensured area was clean before leaving and emailed report after completion before requesting payment. Would thoroughly recommend"
Blockage near soak-away
"Excellent service. Arrived on time and was patient due to the nature of the building. Quick, efficient and honest. Definitely would recommend."
Drain clearance
"Great experience - showed up on time, very friendly and professional, great booking process, good job"
Checked drain on driveway and gave advice.
"It was easy to book. The member of staff came within the time window given, was informative and helpful. Then the invoice came through promptly with no unexpected charges. Would use company again."
Kitchen sink was blocked
"Great service, really friendly repairman who got the job done quickly and professionally. It was even a same day service, highly recommend."
Drainage blockage.
"Very surprised by the team , 1 hour after I my call the team were at my house dealing with my issue. Very professional. I will recommend it with confidence."
Sewage block
"Job done . What else can u ask for. In with camera and made sure all was clean"
Blocked Drains
"Very pleased with Happy Drains. Contacted them and they were out the same day. Reasonable cost and the quote was upfront meaning no hidden fees. Tradesman was very polite and sorted out the problem very speedily"
Unblocking drain
"Took only a few minutes to unblock. Minutes after the drain was unblocked I received the invoice which I paid online easily."
Blocked kitchen sink
"I had a blocked kitchen sink from a pipe that was behind the unit and I was unable to access to clear. After trying to clear it myself in desperation rang happy drains who came out within 3 hours and quickly resolved the problem. So impressed with the customer service and skill of the engineer who attended."
Unblocking of toilet and bath drains.
"Arrived on time and was very kind and courteous, very professional service. Would highly recommend."
Clearing a difficult to access drain
"Happy Drains rang 15 mins before they attended. The attendant was friendly and personable. He had to break the drain cover to access the years of fat and grease accumulated, due to the laying of a new drive blocking access to the grate. He had useful advice on keeping the drain clear in future and cleaned all the mess and took away. This was all done very quickly. A satisfied customer. Would recommend."
Sewage
"Vary pleased with the work friendliness price. There was also know call out fee that was great for the pocket. All in all happy all round. Would highly recommend Thank you Mrs b a Welding-bassett"
Drain Plunger Removal
"Nail came along to remove a drain plunger that had got stuck in our drainage system outside. Couldn't have been more helpful and managed to get the plunger out. Great guy and great service! Thanks"
Unblock main drain from house
"I called at 8 and Happy Drains were here by 10. Identified the problem quickly and solved it. Then went on to check and clean all other drains to ensure no residual problems, and all within the same standard price of £95 plus VAT (total £114). Really quick and efficient service from customer focussed professionals. Than You"
