Just a few of our thousands of excellent reviews…
Block drain outside was cleared quickly and effectively
"Our engineer was professional and friendly who listened to me explain fully before suggesting what he believed the fix was. He carried out work quickly and came to explain what he'd done and why"
Cleaning out drains & clean-up
"Wonderful service. Super friendly customer service, who picked up immediately and got me booked in, they were flexible with timings. They came on time, were quick and efficient and left everything tidy and clean. It was a difficult and smelly job since the drains were very blocked up. SO appreciate the wonderful service, could not recommend more!"
Kitchen sink drain cleared
"The engineer from Happy Drains cleared my slow running kitchen sink drain in minutes. The plumbing is not straightforward but he saw the issue and cleared the blockage very quickly without wasting time. He was very thorough and cleaned up afterwards. My sink now drains faster than it has in years and I am very happy. I was told exactly how much it would cost beforehand, so no hidden extras, plus the engineer offered a 28 day call back for free if the issue wasn't resolved. "
Toilet drain pipe investigation
"Amazing in terms of just taking the time out on the phone to just walk through problem to see if they needed to even come out and also proposing various options to move forward. The prices quoted were also reasonable."
Unblocking of drain
"Excellent service, on my doorstep within 90 minutes of making them aware of problem. Work completed thoroughly and tested after. "
Clearance of blocked soak away
"Several people looked at the issue, suggesting that significant works may be needed to resolve. Spoke to Happy Drains, explained things well over the phone, suggested it may be a simple job to unblock it. Arrived quickly, did the job and all seems well. Very pleased"
Severely blocked external drain and sewer
"I contacted Happy Drains first thing in the day and was promised a visit with a half-hour phone notice. The visit was punctual. It transpired that the blockage involved a neighbour's manhole, but that was no problem nor extra charge in order to clear the combined blockage. The technician who unblocked the drains could not have been more helpful, understanding and cheerful considering the foul job he had to do! If it happens again, I'll certainly call Happy Drains again. Many thanks."
Blocked drain
"My drain was blocked and even though it was a private drain Thames Water didn't clear it. Happy Drains came out within 24 hours and cleared it in a matter of minutes. It turned out it was blocked on my Neighbours property but that wasn't a problem. Happy Drains were very helpful explaining about the private drain. Price seemed very reasonable at £95+VAT compared to some figures I saw in others reviews for different companies. I would definitely use Happy Drains again."
Drain clearance
"I have used Happy Drains before, and again they provided an excellent service from the original phone call right up to the finished job. We were out when they arrived, and just got back after they finished, but after a mobile phone call they proceeded immediately. Everything was tidy, clean and in place on our return, so if you have a problem of this nature, I can honestly recommend Happy Drains 100%. Finally the cost of £114 was real value for money."
Outside drain clearing
"Calm her within an hour of my call. Polite and efficient from start to finish. Really happy. Thank you."
Blocked drain
"Amazing service. I couldn't recommend these guys highly enough. I don't have his name but the young man who came took well over 2 hours to fix our problem which had accumulated over 40 years. He kept everything tidy, was courteous and professional and just when I thought we were going to be left with a major problem his persistence & experience saved the day. "
Blocked toilet
"Rang to request help and within a couple of hours Alex was unblocking my drains. Efficient, courteous and helpfully explaining how to ensure the problem doesn't arise again. Would definitely use this service again and would recommend to friends and family. Thank you for a fantastic service"
Huge blockage in Soil Stack
"We had been living without a bathroom for weeks, after no effort from the landlord we came on checkatrade and found happy drains. The gentleman that came out was absolutely amazing! Cleared the blockage completely using his jets and camera. Such a nice bloke (Chris), had a laugh and definitely made us feel comfortable. Gave us a call half an hour before and was on time too which was fab. Affordable price and great service! Would 100% recommend!"
Clearing a blocked manhole
"Tommy was excellent. Rang and got a same day appointment. Phoned ahead to confirm arrival time. Unlocked the drain quickly with a rod but followed up by jetting the drain to make sure it was entirely clear. Provided a number of good tips on how to avoid future blockage. Tommy was polite friendly and very efficient."
Drain clearing
"Cleared the blocked pipe and flushed through cleaned around the drain, helpful and pleasant,would certainly recommend."
Drain unblocking
"Did the job as requested. Communicated well throughout the process. Cost as quoted."
Unblocking a very smelly bathroom sink
"I rang Happy Drains at 8:45am on a Monday morning to say I had a blocked and very smelly drain in the bathroom sink. They sent someone out who arrived at 11am - he unblocked the sink, checked the shower and toilet in the same bathroom, took photographs and cleaned everything perfectly. Such great service in such a timely manner. We also use Happy Drains at my work place and have always found their team great!"
Blocked outside drains
"Very courteous plumber, explained everything he was doing and investigated thoroughly to find out the problem and then fixed it. "
Cleared a blocked drain
"Telephoned ahead of visit and arrived promptly. Very polite and informative offered follow-up advice and a new quote but wasn't pushy. Would definitely use again."
Drain unblocking
"Excellent company to deal with. Polite, friendly and reasonably priced. A credit to the drain industry! Will certainly be recommending them and will be using them again. Special mention and thanks to Josh the expert drain man. Finally, paying them online (following receipt of invoice) was so easy, if you use the weblink they send you. Why can't all trades companies be like this?!"
Drain unblocking
"Did the job as requested. Communicated well throughout the process. Cost as quoted."
Blocked drain at tenanted property
"My tenant reported a blocked drain .. I phoned in the morning and the job was completed in the afternoon ., courteous lady booking the job and well explained reasons for the blockage on completion happy to recommend"
Fixed blocked toilet
"Happy Drains responded to my call about a blocked toilet, sent Damian who arrived within a couple of hours. He diagnosed cause of problem (root ingress into sewage system) and resolved it within an hour. Carefully tidy, knowledgeable and communicated clearly cause of problem and remedy to stop recurrence. Would use Happy Drains again and ask for Damian."
Unblock drains outside
"From making the enquiry to the finished job a very professional service was given. My booking was confirmed by phone. The team rang me to give me eta on arrival they got on with the job immediately . Cleared blocked drains and hosed down leaving everything clean and tidy. Ten out of ten service and good value "
Clear outside drain
"Got an engineer round in about 2 hours. Never had service so quickly!"
Unlocking of sewage drains
"Turned up when stated, gave a courtesy call to let me know they would be here within half an hour. Completed work with no fuss. Came through the house to check back drain to ensure job done, took shoes off without being asked. Quick, professional, friendly and polite. Also a HUGE positive they charge a set fee for the job regardless of time completed rather than those that charge per half hour."
Blocked drains
"Turned up on time. Go5 the job done very quickly and professionally. Would definitely use again if needed."
Blocked Drain
"End to end customer service is excellent, Chris the engineer was brilliant! very knowledgeable and honest, has saved me thousands of pounds by providing an alternative solution to resolve the issue, would highly recommend Happy Drains again and they will be doing my further works, thanks for the excellent service!"
Blocked sewerage drains
"Happy Drains receptionist quickly arrange a visit the following morning to unblock our drains. We received a call 45 mins before arrival and the drains which had been blocked for 48 hours were unblocked within a few minutes, which was excellent as man hole covers in a neighbours garden were opened and showed that the drains were being exclusively used by our house. Excellent job by Happy Drains. Wouldn't hesitate to use them again. Quick polite and courteous."
Drain clearance
"Great experience - showed up on time, very friendly and professional, great booking process, good job"
Unblocking outside drain
"Very speedy response and call out. Arrived promptly, with updates on arrival time. Polite and friendly, putting the 'happy' in Happy drains! Identified and fixed the problem, tested and cleared up and gave some useful advice for regular maintenance and long term plans. Good work."
Heavily blocked waste pipes.
"Fantastic service and employees. Arranging the appointment was exceptionally easy as the people on the phones were friendly and efficient. Jason from Happy Drains arrived on time and even called ahead to let us know exactly when he'd be arriving. Jason was polite and friendly from beginning to end. He sorted out the problem far quicker than expected considering the dire state of the blockage. After he'd done a wonderful job he then explained exactly how it had happened in detail, what needed to be fixed and told me some preventative measures to help avoid the problem from recurring until then."
Kitchen external drain blocked, and now it's now.
"Good communication from the initial call, though to the engineer updating us on his arrival time. Quick clean job, a very professional service. "
Blocked drain
"Quick response; good diagnosis on what to do; right equipment to clear the problem; did the job and explained how to reduce recurrence / maintainence. Good people to do work locally. And fair pricing"
Residential drain unblocking
"When I found my outdoor drain was blocked and overflowing, and it was not something I could clear myself, I called companies for quotes for the work to be done. One company gave me a considerably higher quote than Happy Drains, and based on what I had seen about happy drains and it's reputation I chose them. They arrived promptly The problem was amazingly swiftly solved and I had a good chat with them afterwards about future drain issues etc. I would happily recommend this team to anyone who needs such work done."
Blocked kitchen sink
"Man came and sorted the problem. Was very polite. Couldn't have wished for better. "
Blocked drain
"The men turned up and got on with the job straightaway. They were very polite and very helpful. I was very pleased with their work and the fact the drain was unblocked"
Drain clearance
"I have used Happy Drains before, and again they provided an excellent service from the original phone call right up to the finished job. We were out when they arrived, and just got back after they finished, but after a mobile phone call they proceeded immediately. Everything was tidy, clean and in place on our return, so if you have a problem of this nature, I can honestly recommend Happy Drains 100%. Finally the cost of £114 was real value for money."
Blocked toilet
"Well done Tommy (and the whole team) for a great service and transparency on when to expect someone and on pricing. Was able to fix the issue simply, quickly and without fuss."
Drain unblocking
"Alec and Luke Sorted out issue super quick, gave great advice to be going on with"
Blocked drains
"We recently noticed our downstairs WC was not flushing properly, and our outside man hole, was flooding and smelt terribly. I got in contact with happy drains and they hooked someone in within the next 2 days as I requested. The guy came to site, and told me exactly what he was doing and what he thought the issue may be. He fixed it in great time and was very informative. I hope I don't need to call happy drains again, but if we ever need someone to help us in the future, we will look no further. 10/10"
Drainage blockage resolved swiftly
"Great service, courteous professional, reasonably priced, drains unblocked efficiently, no fuss, everyone happy."
Blocked drains
"Troublesome drains - expertly cleared. Not only so, but explained why and how to avoid a future occurrence. Good advice from a great guy, Martin. Sense of humour on the day was welcome. He earned his tea and biscuit"
Blocked Drains
"Very pleased with Happy Drains. Contacted them and they were out the same day. Reasonable cost and the quote was upfront meaning no hidden fees. Tradesman was very polite and sorted out the problem very speedily"
Blocked, full up double chamber sewer.
"Arrived as promised. Did the job 100%. Brilliant. Cleaned everything. Invoice as per phone quote. Very pleasant people. Recommend. Excellent."
Unblocked drain
"I highly recommend Happy Drains. I contacted them on behalf of my elderly mother. I explained that I was unable to meet them at my mother's property so they sent me photographs of the completed work. I was extremely happy with the service provided by all the staff involved. "
We had a blocked loo.
"We called happy drains. Tommy arrived with 30 mins having called to say he was on his way. Super quick service, fixed the issue using cameras and power washing. Explained our problem. Cleaned up. Was super polite. Would highly recommend Tommy and happy drains."
Toilet and drain blockage
"Chris arrived during the time that he advised and was courteous and professional. He cleared the blockage and checked to ensure there was no remaining debris. Highly recommended and would definitely call again."
Drain blocked
"Cleared drain and came back with recommendations, would use again"
Overflowing blocked outside drain
"I am very pleased with the service from Happy Drains! I decided to go with you as the price given over the phone was made clear from the beginning and no hidden fees, also payment was easy and straight forward. BIG thanks to the man who came out to fix my drain he was excellent, very professional, polite and did a great job. Thanks "
Blocked outside drain.
"Excellent experience, Damian was great, efficient, quick, just got the job done. In the end the blockage needed jetting, but that was not a problem and no extra cost. He came out within 24 hours of a phone call. Would certainly use Happy Drains again."
Blocked drain
"We had a drain which had got progressively blocked over a week, with a complete blockage over the weekend. Found Happy Drains via a Google search and on the Sunday morning, requested a booking for the Monday via their online form. Monday am I get a call from their office to book the job in, 30mins later they arrive and have the problem sorted and advise me how best to avoid the same problem in the future. Very good service, would recommend. "
Kitchen sink was unblocked
"Professional work, polite and thorough specialist. Flexible with time for me needs. Kent me informed about the exact time he is coming. Thank you very much for your help. Will recommend to friends"
Blocked Drains cleared
"Called over the Christmas break. Someone came round the very same day, no fuss, cleared the drains, everything left clean and tidy. Wouldn't hesitate to recommend and will definitely use again."
Drain Survey
"Fast, efficient, and competitively priced service. The team that carried out the drain survey was great and the service from the support office has been very helpful. I would highly recommend the Happy Drains team."
Unblock manhole and identify why we have an a going issue.
"Happy Drains arrived on time and in fact rang an hour ahead as they knew I had to come home from work. They were very clear, professional and courteous. The problem was not straight forward so they went over and above to resolve it."
Blocked external drain.
"Excellent professional service. Friendly guy who explained what he was doing. Cleared the drain with no hassle. Highly recommended, would hire again."
My unhappy drain is now delightful
"My stinky drain, was a source of shame. Seems its leaves to blame, but Happy Drains came and now its new name is Delightful Drain!! Excellent service, from start to finish. Friendly, informative, efficient and I would highly recommend to anyone who also wants a delightful drain :)"
External drain clearance
"Very happy with the service I received. It wasn't a straightforward job but the guys didn't give up and eventually managed to clear the drain. They were exceptionally polite and professional despite the freezing temperature and rain. I would highly recommend this company "
Cleared outside kitchen and toilet
"From the phone call to the colleague coming out was so professional and made me feel they truly cared. The chap who came out was very pleasant and professional rom the beginning.such a nice chap. I would certainly have this company again and recommend them to others. Trust is so important. ?'? "
Unblocking drain.
"The man arrived within about 30 minutes, unblocked my drain quickly and efficiently. Very pleasant and polite."
Downstairs loo and sink unblocking, by jetting upstream from manhole in the garden.
"Brilliant. From the first phone call to saying goodbye. Job explained, job completed and everything works perfectly. The young guy called Tommy from Sunbury was top drawer. Going to do this jetting annually now."
Blocked downstairs toilet
"Firstly, even getting a plumber for non-emergency work, at such short notice, felt like a Xmas miracle, but Happy Drains were there to help! From the moment they contacted me through Check a Trade, to the point the job was done I have been impressed. They were very accommodating on the phone, gave me a time slot and turned up next day. Called me 30 mins before arrival too. They dealt with my issue very professionally, were very helpful with advice and also friendly. The report with photos and invoice arrived via email after the job, which was simple to pay. Excellent service and I'd use again!"
blocked toilet
"The Happy Drains technician (Damian) came round very quickly and had our blocked toilet sorted in a few minutes. Very helpful, nice and knowledgeable, we would definitely recommend. "
Clearing of blocked kitchen drain
"Happy Drains came quickly and dealt with the problem. Both the young lady on the phone and the man who came to do the job were polite, friendly and efficient. I would definitely use this company again and would recommend them."
Unblocking of below ground drainage
"Brilliant job well done by a great team. Super efficient, great value and awesome customer service by the engineer and the team at head office. Strongly recommend."
CCTV drain survey
"We had to have a CCTV drain survey done since we're in the process of buying the house. William arranged with the estate agents for an appointment just two days later. The report included the mpeg files as well as observations of any issues. Professional and hassle-free experience, thank you!"
INitially cleared blockage but found root mass in the sewer so cleared that as well
"Not used this company before but when I was unable to clear a blockage in my sewer line I gave them a call. They were responsive and the engineer just got to work, identified where the sewer ran then blasted it clear. The sewer was running again within 15 mins. The knowledgeable engineer said he believed there were roots in the sewer as he could "feel" them. A camera run showed the root mass and where located. He blasted the roots from the inside then found that the majority were ingressing through the side of the sump on one of the manholes so cleared those too. Highly recommend this company"
Blocked drains to whole house
"Called the mobile telephone number for Happy drains which was answered immediately, they called back with a slot 5 minutes later and 1 hour later the engineer turned up and did a fantastic job, The drains to our complete house were unblocked. Engineer was polite, professional and knowledgeable, we are delighted with the service that we received. Would highly recommend the company"
Unblocking kitchen sink
"I moved into my new flat only to find that the prior owner had left me a spectacularly blocked kitchen sink. It filled up when running the tap and dishwasher, and overflowed when I ran the washing machine. Got a plumber to check u-bend, then another company to rod. Still blocked - despair! Then stumbled on Happy Drains. Damien arrived promptly, was chipper and my god was he determined to get to the bottom of the issue. He was incredibly experienced, knowledgable and methodical. It took 2 and a half hours but he got to the bottom of it. I am ecstatic! Highly recommend."
CCTV Drain inspection and toilet unblock
"I was really impressed with this company. They have carried out work for me twice now. Once to unblock a toilet and secondly to carry out a CCTV inspection. The customer service is really good, all staff anre very polite and the quality of the work and advice provided is excellent. The engineer that unblocked my toilet provided a lot of advice & tips on how to ensure the toilet doesn't get blocked in the future! The appointments are made promptly and will no hassle. The report from the CCTV inspection was provided promptly. I will be using this company again in the future. "
Unblocked outside drains
"Ashley turned up within an hour of me calling the company. He got straight to unblocking my drains nothing was too much trouble. He went above and beyond to sort the problem. I had complete confidence in him. Would definitely recommend. Thanks"
Cleaning out block drains and back up.
"Excellent services at all points, initial contact, speed of call out and quality of work - all at a reasonable price. Very good experience ????"
Blocked sink
"Excellent service and much better value than the larger firms. Staff were punctual, polite and professional. They made sure the job was successfully completed."
Unblocked a gullley drain
"The man was extremely calm and cheerful and went out of his way, even in pouring rain to clear my drain. I had limited access as the neighbour had built an extension over the manhole, but it didn't phase him and he completed the job."
Unblock toilet
"Unplugging the toilet went really quickly, such a nice informative man."
Drain check and unblock.
"Tommy was professional, helpful and gave some great advice on keeping my drains clean. He unblocked what was there. Tommy did an excellent job. Would highly recommend."
Bank Manager
"From start to finish the process of clearing our blocked drain and the ease of the online payment was brilliant."
Unblocked the waste pipe
"Friendly and determined to fix the problem, but always honest about what the options were and costs associated. Would definitely recommend."
Unblocking drain
"Having used Happy Drains previously, I contacted them about a blocked drain on my property. They responded immediately, sent engineers who were prompt, professional and friendly and had the job done in 25 minutes. Just to top it off, the price was the same as my last call-out with them two years ago. Excellent service all round. "
Unblock an outside pipe
"Unfortunately the pipe was blocked with concrete which appears to have happened when the garden fence was erected. However, the tradesman wrote the reason it was blocked on the invoice which helped when I contacted the tradesmen who erected the fence."
Kitchen sink drain clear
"An excellent service! Very thorough and courteous, great value for money."
Blocked drain
"We rang Happy Drains and were told someone would come round the next day and he arrived promptly at 8.30. He got straight to work and the drain was cleared. He cleared away all debris and swept and washed the patio where it affected. Excellent service and friendly staff."
Drain jetting
"Friendly, reliable and good value, I am glad to recommend Happy Drains"
Unblocking a kitchen runaway.
"They arrived within the stated timeframe, the man explained the problem and how he would deal with it. The work was done swiftly and satisfactorily. Wouldn't hesitate to call them again if necessary or to recommend them to anyone else."
Clearance of blocked foul drain
"Very prompt response to initial call. Drainage tradesman was polite, professional and very helpful. Also advised on further action regarding main sewer. "
Clearing blocked drains
"I called the company after a recommendation and a man arrived later the same day. He was friendly and professional, quickly set up the equipment and worked his magic with the two blocked drains. He offered advice on keeping the drains clear in future and made sure the area was clean and tidy before he left. I have no hesitation in recommending this firm."
Blocked Drain
"From initial contact with excellent customer service, to completing the work including a very reasonable price, everything was absolutely outstanding. Felt we were in safe hands from start to finish. The drain to be cleaned had 30 years of fat to be cleared the problem was identified quickly and completed thoroughly, an advantage of having the correct technical equipment and skills. I have no hesitation in highly recommending Happy Drains to any prospective customer."
