Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
5990 reviews 9.77 out of 10

Supplied and installed 2x patch liners and to carry out flush through via jetting.

"Very professional, courteous & amenable.. special thanks to Gordon & Tommy who carried out the works. Highly recommended!"

Fast response and effective work

"Called out Happy Drains for an urgent drain clearance. Arrived within 90 minutes and found and fixed the problem straight away. I would definitely recommend and use them again"

Investigate and Clear External. Blocked Drain

"Was a great experience. Easy to organise. A touch late on the day but was kept informed.. Joe was great where he turned up. Explained everything and didn't upsell unnecessarily. Was efficient, polite and friendly. Great all round. Nice report/record at the end of it. Great contrast to some of the trade service experiences that you can have quite often. "

Drain unblockage

"Excellent service, easy to book, punctual and diligent with excellent response time and great service. Easy to deal with and very efficient systems. "

Kitchen drain unblocked

"Very prompt service, within an hour of my call. Reasonable price. Friendly service. Job done well, drain left flowing properly."

Drain Clearance

"Absolutely superb. Arrived 10 minutes after my initial call. Very professional, friendly service. 5 star!"

Blocked external drain

"I had a blocked drain (external to the property). I previously had someone to look at and they explained that the drain had likely collapsed and quoted to fix (over £1k). I thought I would double check. Happy Drains visited and drain was clear within minutes (blocked trap) with no requirement to dig up garden and replace drains (or use a camera). 60 day guarantee inc in case it blocks again. Engineer was polite, friendly, cleanly dressed and professional. As he said 25 years of experience. Great job, highly recommend (and I will be recommending further)."

Drain survey

"Just been visited by an engineer today. Arrived on time , knowledgeable, answered all my questions. Looking forward to receiving the survey documents."

Blocked drain

"I had a major blockage in one of my drains. Called happy drains who responded very quickly. It took a couple of attempts to clear but they done an amazing job"

Had a really bad block in my drain effecting washing machine and boiler

"Amazing experience. Fast, knowledgeable and efficient. Called them at 12 pm they were here by 3pm... here 30 mins and problem sorted Very experienced and good value Thank you. "

Clearing of a blocked drain line just past the interceptor

"I have used Happy Drains before, and again they provided a fast and excellent service from the original phone call right up to the finished job. Work carried out quickly with care, consideration, and cleanliness. Everything was left tidy, clean and in place. I would highly recommend Happy Drains. Finally, the cost of £114 (inc.VAT) and was value for money. I can't help but thank this company for its continued high level of service"

Unblocking drain

"From when you call them, you are dealing with a real person and with that comes efficiency. Very polite on the telephone and also the drain engineers on site were very polite and just got on with the job. They showed you the unblocked drain before leaving the site and explained what I would receive in the report via email. Thoroughly recommend them and very good value. For the amount of crap they have to unblock each day, the service is spotless."

blocked toilet

"The Happy Drains technician (Damian) came round very quickly and had our blocked toilet sorted in a few minutes. Very helpful, nice and knowledgeable, we would definitely recommend. "

Blocked drain cleared

"Excellent and prompt service. Reliable and efficient. I will definitely use this company again and I have already recommended them to neighbours. "

Blocked main drain

"My experiance was excelent, boocking was easy with very friendly staff. The work man was punctual and friendly, he worked out what was wrong and ficed the issue at once. I am very pleased with my survace. Thanks tto Happy Drains.?'??'??'?"

sewer pipe blockage

"Tommy & Gordon Happy Drains' amazing guys, saved me from another drainage company I called who overcharged for their incomplete services and wanted several £1000's! for further work! Found & phoned Happy Drains for second opinion. Will @ Happy Drains was so helpful and got Tommy & Gordon on the case. They arrived promptly and using their camera technology found the issue, and cleared the drains. No additional work required! Received very clear report of work with photos. Very reasonable price. Honest, trustworthy, tidy and HAPPY, cannot praise them enough!!!!!!!!!! "

Unblocking drain

"Having used Happy Drains previously, I contacted them about a blocked drain on my property. They responded immediately, sent engineers who were prompt, professional and friendly and had the job done in 25 minutes. Just to top it off, the price was the same as my last call-out with them two years ago. Excellent service all round."

So quick!

"Within an hour of phoning on 30 December my drain was sorted!"

New frame & drain cover plus cement surround

"Lovely company to deal with. Friendly helpful staff. Contractors arrived on time & delivered exactly what we'd booked. Even though it was just drain cover it was finished off really nicely. Looks nice & smart again now. Thank you! "

Drain unblocked

"Arrived on time. Explained the issue. Cleared in 10 mins. Excellent. However, little over priced. "

Main drain was completely blocked

"I called them in the morning. The person who answered was extremely nice, knowledgeable and helpful. An appointment was booked for that same afternoon. The engineer called 45mn before arriving and was right on time. He was very nice, polite and did a great job. They all made the costs very clear all along. My problem was solved, there no surprises with the price which was perfectly justified. I will definitely call them again if I have a problem again."

Blocked toilet and drain.

"Chap was punctual, polite and did a very thorough job. Would definitely recommend."

Drain flushing

"Arrived on time and was very polite and professional. Did what he needed to do with the minimum of fuss and explained what he had done along with verbal recommendations as to the next steps. This was followed up promptly with an email report."

Trustworthy drain cleaning/unblocking

"I emailed Happy Drains in the morning and was emailed back with a very competitive fixed price quote. On accepting the quote I was called and told they could be with me that afternoon. I then had a call when they were 30 minutes away. Extremely efficient service that went beyond what was expected. Everything was left clean and was finished within an hour . A happy company with great people. Deal with confidence."

Clearing out storm drains on sunken patio

"Very pleased. Harry arrived and assessed problem. Very honest and told me he could only guarantee a 50% sucess rate. On completion he seemed as happy as I was that the issue was resolved. Lovely personable guy. Thanks"

Drain flushing

"Arrived on time and was very polite and professional. Did what he needed to do with the minimum of fuss and explained what he had done along with verbal recommendations as to the next steps. This was followed up promptly with an email report."

Unblock an outside pipe

"Unfortunately the pipe was blocked with concrete which appears to have happened when the garden fence was erected. However, the tradesman wrote the reason it was blocked on the invoice which helped when I contacted the tradesmen who erected the fence."

Clearance of blocked sewage pipes

"Contacted Happy Drains with a full description of the problem. An appointment was arranged. I was supplied with a list of services and prices. I was contacted on the day giving me a time of arrival. William carried out the necessary work quickly and efficiently. He was very knowledgeable and gave useful advice. Happy Drains is a great company to deal with from start to finish with no hidden costs. I would highly recommend them."

Clearing out storm drains on sunken patio

"Very pleased. Harry arrived and assessed problem. Very honest and told me he could only guarantee a 50% sucess rate. On completion he seemed as happy as I was that the issue was resolved. Lovely personable guy. Thanks"

Block drain outside was cleared quickly and effectively

"Our engineer was professional and friendly who listened to me explain fully before suggesting what he believed the fix was. He carried out work quickly and came to explain what he'd done and why"

CCTV Drain inspection and toilet unblock

"I was really impressed with this company. They have carried out work for me twice now. Once to unblock a toilet and secondly to carry out a CCTV inspection. The customer service is really good, all staff anre very polite and the quality of the work and advice provided is excellent. The engineer that unblocked my toilet provided a lot of advice & tips on how to ensure the toilet doesn't get blocked in the future! The appointments are made promptly and will no hassle. The report from the CCTV inspection was provided promptly. I will be using this company again in the future. "

Genuine

"Jason was so reassuring and answered the phone at 7.30 in the morning, everyone I spoke to to was so kind and Justin fixed the issue very promptly, highly recommend"

Drain clearance

"Provided a fast efficient and courteous service. Very Happy with their quality. Of service."

Unblocking drains.

"I called Happy Drains on Easter Saturday evening as my mums drain had become blocked. Unfortunately with it being Easter weekend nothing could be done until Tuesday morning. At 09:45 on the Tuesday a man arrived and within 15 minutes it was all cleared. Very helpful, polite man and a super service. Thank-you. "

Overflowing blocked outside drain

"I am very pleased with the service from Happy Drains! I decided to go with you as the price given over the phone was made clear from the beginning and no hidden fees, also payment was easy and straight forward. BIG thanks to the man who came out to fix my drain he was excellent, very professional, polite and did a great job. Thanks "

Drainage blockage resolved swiftly

"Great service, courteous professional, reasonably priced, drains unblocked efficiently, no fuss, everyone happy."

Quick & effective drain unblock

"I called Happy Drains to help unblock an external drain at our home. Initial customer service on the phone was quick, polite and even though I called early afternoon, they managed to find someone to visit that same day. The drain was unblocked successfully and the engineer was polite and provided useful advice for future avoidance of issues. I'd recommend."

Very happy with Happy Drains...

"Very friendly communications on phone with office and with the plumber who attended (Luke) - problem sorted promptly. "

Blocked kitchen drain

"The amazing reviews of Happy Drains seem well warranted. Our experience was beyond excellent. Fantastic customer service, friendly, efficient and effective service. Had someone with us in less than an hour. Fixed issue, and cleaned up, then even checked an upstairs sink for us too. Ours was a small job yet I felt like a valued customer from the first call. I cant really recommend highly enough."

Blocked toilet

"Well done Tommy (and the whole team) for a great service and transparency on when to expect someone and on pricing. Was able to fix the issue simply, quickly and without fuss."

Efficient professional service.

"It was nice to have your phone call answered by a friendly person not automated AI, Tradesmen turned up first thing next day as promised and work carried out quickly and efficiently. I'm a happy customer."

Happy drains - highly recommend

"Had a blocked sink pipe. Called a few companies, these guys were responsive on a Sunday, came out the next day, the chap called me when he was an hour away. When he arrived he was incredibly friendly and helpful. Fixed the issue and even got a message afterwards checking everything went well. 10/10 customer service and the price they offered was the most competitive. Would highly recommend."

Blocked soil stack/drainage

"Thank you for a swift and professional service you provided to us, from the phone call handling to the engineers who attended our property. The area was left clean and tidy.The price was fixed and discussed on the phone Thank you "

Blocked kitchen drain cleared

"A difficult, awkward blockage below ground level was cleared efficiently."

Kitchen drain Blocked

"I had a big block on my kitchen drain. My kitchen is the result of a garage conversion with long drains and hard access. Happy drains came after a few hours from my call and fixed the problem. They had to open an access on the laundry and charged a reasonable amount to do that. Very happy and would call them again!"

No fuss. On time. Job done.

"Very easy to organise the appointment to unblock a drain that we had tried and failed to clear ourselves. They were reasonably priced, stuck to their quote, the engineer was very personable, paid for their own parking and explained the issue! That's all I ask from a service company. Thank you Happy Drains."

Blocked drain

"Amazing service. I couldn't recommend these guys highly enough. I don't have his name but the young man who came took well over 2 hours to fix our problem which had accumulated over 40 years. He kept everything tidy, was courteous and professional and just when I thought we were going to be left with a major problem his persistence & experience saved the day. "

Blocked waste pipe

"I would highly recommend this company. Very professional and friendly booking process and engineer arrived when they said they would. Fixed the issue and cheaper than the price quoted by one the national firms! "

Blocked Drains

"Tommy was very polite and I couldn't have wished for a better service. I would highly recommend Happy Drains"

Drain and sewer clearance

"Realised I had a problem when had to almost swim to the car. Thought I was covered by B Gas Homecare but I wasn't. Called out Happy Drains, competitive price, friendly and helpful on the phone. Turned up when they said they would. Quickly assessed the situation and cleared the sewer. Cleaned up and left. Staff were friendly and polite. I couldn't ask for more, would recommend them "

Blocked Drain

"Turned up promptly, assessed the situation, confirmed the quote and cleared the drain. All very quick and efficient with a very cheerful and polite tradesman. Couldn't have gone better."

I had a blocked drain, Happy Drains came within 24hrs and sorted the issue within 15 mins!

"Excellent service! We had blocked drain build up over a few weeks. Happy Drains came within 24hrs and sorted the issue within 15 or so minutes! The engineer was very pleasant and incredibly professional. I would certainly recommend this company and I will use again if required."

Blocked toilet - resolved promptly and effectively

"Great service from Luke who managed to get our upstairs toilet unblocked in less than half an hour. Good customer service, was able to arrange a convenient time for the visit and Luke was very polite and courteous. The price was much cheaper than elsewhere, I will definitely use Happy Drains again for any future drain blockages!"

1st time customer - Excellent experience

"1st time using Checkatrade. Polite and efficient experience from beginning to end, with clear/ transparent pricing + quick availability of plumber. I chose to use Happy Drains... who were available same day to unblock kitchen sink. Damian from Happy Drains was friendly and cheerful, but always polite and professional and persistent with unblocking drain. Damian had a powerful acqua vac that was required to unblock the drain. Not an easy job, but Damian persisted and determined to get job done. No surprises with charges...exactly as quoted and very reasonable. Recommended."

Unblocking a drain

"The Happy Drains technician (Tommy) came round very quickly and had our drain sorted in minutes. Very nice and knowledgeable chap would definitely recommend. "

Efficient and professional work

"We are very pleased with Happy Drain's work. They arrived on time. Identified problem and got to work straight away. The drain was unblocked within half an hour. Thank you. "

Unblocked a gullley drain

"The man was extremely calm and cheerful and went out of his way, even in pouring rain to clear my drain. I had limited access as the neighbour had built an extension over the manhole, but it didn't phase him and he completed the job."

Blocked Drain

"Turned up promptly, assessed the situation, confirmed the quote and cleared the drain. All very quick and efficient with a very cheerful and polite tradesman. Couldn't have gone better."

I now have a Happy Drain!

"Had a blocked kitchen drain-had a really good experience with Happy Drains-they were great at communicating the visit time and the cost in advance, arrived on time and did a great job to resolve the problem. I would recommend!"

Outside drain unblocked

"Reliable.Friendly engineer.Quick and left no mess. In all a very good service."

Blocked outside drains

"Very courteous plumber, explained everything he was doing and investigated thoroughly to find out the problem and then fixed it."

Drain blockage

"I contacted Happy Drains to arrange for my mother's drain to be unblocked. It is stressful being 200 miles from my elderly mother, who struggles to maintain her home. I am very grateful to Happy Drains for such a seamless service, as they sorted out the issue in no time and provided good advice on next steps to avoid a repeat of the problem."

Blocked foul water drain.

"Great response by Martin to quickly identify the problem and cleared in a short time. His knowledge of the drain system with blockage prevention advice was appreciated."

Toilet was a bit blocked needed cleaning through.

"Fantastic service and all sorted within 24hrs of our initial enquiry. Friendly helpful and brilliant service. Really reasonably priced. "

Clear drains.

"Happy Drains Ltd responded and attended very promptly - Drains were cleared and are now very happy."

Manhole blocked

"Very helpful and good price. Had a window for booking, got a call when half hour out. Arrived and sorted our drain blockage all very quickly. Thanks."

Cleared a blocked garden drain.

"Cleared a blocked garden drain over bank holiday weekend on same day call out. "

Outside drain clearing

"Calm her within an hour of my call. Polite and efficient from start to finish. Really happy. Thank you."

Blockage in ground floor wc

"The work was carried out very professionally and the problem was investigated to resolve the cause of the blockage. The final report was very detailed to explain the issue after completion of the work, which was very helpful to understand the problem. Images of the work were taken and sent in the final report with detailed actions taken. The team at Happy Drains kept me informed throughout the day of any issues."

Clearing a drain

"Tommy cleared a drain for me today. I had previously called him out 3 years ago. He was and still is, very polite and courteous whilst always being quick & efficient. Nothing is too much trouble A great job done and always.... With a smile."

Jetting blocked drain and clean up of surrounding area

"They were professional on the phone and throughout the process. The Engineer was polite, timely, explained what he'd do and said he'd clean up the area afterwards. Job was done perfectly and their price was considerably better than others and as such represented excellent value! Hope I won't need them again (?...) but should I do, they would be my automatic choice. Heartily and unreservedly recommend them based on our experience "

My kitchen sink was blocked

"The guys phoned ahead to check it if was OK to come early, which was welcome. Once they arrived they got on with the job and had the sink unblocked in about 25 minutes. They were very friendly and courteous throughout and left absolutely no mess."

If only all companies were like this...

"Great business to deal with...just use these guys you won't be disappointed..."

Clearing drain blockage.

"Engineer arrived on time, he was very polite and worked quickly. He explained everything he had done to me and made sure I was perfectly happy before he left my house. I will definitely be recommending Happy Drains to my family and friends and would not hesitate to use them again."

Blocked drain

"Quick response; good diagnosis on what to do; right equipment to clear the problem; did the job and explained how to reduce recurrence / maintainence. Good people to do work locally. And fair pricing"

Blocked kitchen sink drain

"I noticed that the patio was awash with soapy water and realised that the drain leading from the kitchen sink was blocked and overflowing. I phoned Happy Drains and they were so helpful. Arranged for someone to call round between 1 and 3. I arrived home at 12.55 to find them patiently waiting outside. They were very friendly and helpful. Did a thorough job clearing the drain, lifting the manhole cover and making sure the water was flowing freely. I was delighted with their service and would definitely recommend them."

Quickest and easiest unblocking i've seen!

"After so many expensive quotes from other companies regarding a clogged drain outside our kitchen window - Happy Drains answered our questions on Checkatrade and gave us a set quote - After talking to them on the phone, the team were kind, honest and fully transparent about how the day would go - One of their team members (unfortunately didn't get his name) came over, took one look at the drain, unblocked it and was on his merry way! Will definitely be recommending this company to friends and family!! Thank you so much team!"

Outside drain unblocked

"I called Happy Drains to clear an outside drain at my father's property, which had become blocked. The friendly lady that answered the phone very helpfully managed to get someone to come the next morning. I received a call prior to the workmen arriving, which was reassuring. They were friendly and very efficient; 25 minutes after they arrived the problem was resolved; brilliant! I would highly recommend this company."

Drain clearance

"Call answered promptly, local engineer then responded within 5 minutes, scheduled a visit and arrived on time the following day. Problem quickly identified and resolved. Very efficient."

Outside runoff drain to mains was backed up and overflowing.

"Called them on a Saturday when the drain was especially playing up and within 20 minutes they rang back with the job booked in for the Monday. Friendly, prompt service on the phone, same again when the fella turned up. Done in 10 minutes. Didn't have to pay him then and there, but instead was issued online invoice and link to super-simple payment procedure. Brilliant. Highly recommended; will definitely use them again - just hope I won't have to! "

Kitchen Sink Drain Blockage

"Telephoned Happy Drains early morning. Was told a technician would come to me late afternoon. He arrived at 4pm after telephoning to advise his arrival time. He asked where the blockage was and then got on with clearing it. No time wasted. Once the U bend had been taken apart the blockage was sucked out. Then the U bend was reassembled to show me the blockage had been cleared. All done very efficiently and effectively with very little mess being caused. I was very pleased and impressed."

Toilet and drain blockage

"Chris arrived during the time that he advised and was courteous and professional. He cleared the blockage and checked to ensure there was no remaining debris. Highly recommended and would definitely call again."

Clear a blocked drain

"Wow what a great service! Messaged Happy drains at about 6pm, an engineer was round about 9.30am the following morning. He identified the problem quickly, cleared it out and implemented a solution to stop it happening again. Cost was very reasonable and as quoted. Very courteous and Knowledgeable engineer. Would 100% recommend Happy Drains."

Unblocking drain

"The blocked drain was identified quickly. The work was done very professionally and any mess cleaned up. Very happy with the service. "

Drain/Sewer Clearance

"Very friendly and helpful from start to finish, Logan arrived in the allotted time, he was very friendly and respectful completed the Job. Couldn't be happier with the service received "

Clearance of outdoor drain

"Easy to book, great communication, skilled and tidy work, and easy to pay invoice by Apple Pay. Good value and clear pricing too. Top notch!"

Back garden drain unblocked

"The challenge was to unblock my drain in the back garden with no rear access. All equipment needed to be brought through the house. It was too much of a risk to use a pressure washer for a single crew. However the engineer fully cleared the drain using his available tools/ equipment."

Drain blockage

"I contacted Happy Drains to arrange for my mother's drain to be unblocked. It is stressful being 200 miles from my elderly mother, who struggles to maintain her home. I am very grateful to Happy Drains for such a seamless service, as they sorted out the issue in no time and provided good advice on next steps to avoid a repeat of the problem. "

...for more great reviews visit Checkatrade >

Is your property served by a septic tank or a sewage treatment plant?

If so, are you aware of all the off-mains drainage environmental and building regulations?

More importantly, do you know if your off-mains drainage system is compliant with the new regulatory reform called the Small Sewage Discharge General Binding Rules?

Find out how Happy Drains can help...

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