Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
4830 reviews 9.8 out of 10

Clearing blocked rain water gulley

"Happy Drains responded quickly and arranged for a engineer to call the following day. He jet washed the gulley which solved the problem and gave advice about preventing further problems. Very happy with their service."

Drain Clearance

"Excellent and efficient service. Came promptly and job executed quickly with no fuss. Highly recommend."

To clear a blockage

"They were able to fit us in at short notice as we were having other work done and needed the pipe cleared. The engineer was very helpful and polite and took his time to make sure the pipe was fully cleared before he left. I would not hesitate in using Happy Drains again and would fully recommend them."

Clear blocked drain

"Very friendly and helpful reception. All considerations were carefully explained and the job scheduled promptly. The engineer cleared the problem up quickly with no fuss or mess. Overall - very happy with the service from Happy Drains"

Blocked drain

"The appointment was made promptly and the engineer arrived on time. The drain was cleared out timely. Additionally I really appreciate all the explanation I was given and the fact that the engineer was really respectful of the house and took off shoes while getting to the garden (as I live in the terraced house). Great and polite service really recommended!"

Blocked toilet

"Receptionist very friendly and helpful. Only had to wait for a couple of minutes for job slot. Young man arrived promptly and was also friendly and helpful."

Shower drain clearance

"Our experience with Happy Drains has been great. Communications at the phone and by email were immediate and very clear. The technician was friendly, professional and quick. There was something blocking the shower drain at the bottom of our drain. He fixed the problem almost immediately with a professional tool. It's a great solution and I recommend Happy Drain to anyone who need help with their drains."

Unblocking the drains at an Airbnb property

"Happy Drains were a professional and refreshing company to work with from start to finish. They were excellent when I messed them around a little with the booking process and Alex and Matt the engineers were fantastic and I cannot recommend them enough! They updated me throughout and went above and beyond with a tricky placed drain and difficult access. They were able to unblock the plumbing for us efficiently and for a great price too (Unlike lots of the bigger franchises out there!!) Thank you for being so wonderful we will be sure to use you again should we ever need a drain engineer."

Clearing blocked drain

"Tommy and Gordon were super helpful, and went above and beyond to make sure the drains were unblocked properly. Would highly recommend them. The person I booked with in the office (sorry I can't remember her name) was really professional, and all was dealt with easily."

Unblock down pipe

"Great job getting rid of a very tricky blockage and quick turnaround. I called at 8am and the team were here by 10am. Gordon and Tommy were very helpful and have good advice. Thanks very much!"

Blocked toilets, caused by limescale in drain

"Excellent service! The team at Happy Drains arranged the call-out. Mark was so helpful and immediately found the cause of the issue, clearing the limescale quickly, even giving the toilet a quick clean to get rid of the debris. I'd happily recommend them."

Unblocking kitchen drain

"Could not be happier, unless of course I had managed to do it myself, I didn't. It was one of those times where it was best left to the professionals. Not only was the problem sorted, everything was cleared up and left tidy including the mess I'd left behind in my fruitless efforts!"

Clearing a very blocked drain

"Came the same day and worked around the times I would be home. Very efficient service."

Re-line soil pipi.

"Came out when they said they would. Did their report. Came out and did the work quickly and efficiently. Exactly what we needed. Pleasant, friendly contractors."

Clearing outside pipe

"Quick response and guy arrived on time, was really lovely and very helpful."

Blocked kitchen sink

"Extremely happy customer. Very prompt response from the team, called at 8 am and Tony arrived at 9. Very pleasant and polite, even taking his shoes off before coming in without being asked. Tony dealt with the issue professionally and efficiently, and the sink now works like a dream. Highly recommend."

Locked outside drain

"The man (Luke) was very professional and kind explaining everything during and after."

Our drain was heavily blocked causing the sinks to block with poor drainage.

"Very impressed with the service from start to finish. No hassle at all booking in with availability to do the job next day. Richard attended on time and was quick to find the problem and resolve it. Communicated throughout clearly, fixed it quickly and was tidy when leaving. Price compared to others very reasonable. Strongly recommend!"

Clearing a rainwater drain and soakaway which would not empty

"Two very polite guys arrived and explained everything to me along the way and cleared the gully and also future advice. They actually brightened my day as they were certainly happy guys. The whole process from booking to completing the job was quick and completed. Thank you Tommy and Gordon."

Clearing a blocked inspection pit!

"Fantastic response and great job done by Gordon and Tommy. What a thoroughly pair of decent blokes and very professional. Cleared my drain and next doors! Totally recommend Happy Drains ????"

Clear blocked downpipe

"Excellent service. Blockage cleared quickly and efficiently. Would use again."

Blocked outside drain leading from kitchen appliances and sink

"Excellent quick and efficient service, explained what was happening and what they were doing to fix the issue"

To clear a blocked drain

"A very polished Customer-Service experience, from start to finish. The work was completed on time and without hassle. The perfect company to use as a landlord, as images of the completed work were provided. Thumbs up on all levels. Good customer service is the back-bone of a successful business. I would highly recommend Happy Drains. Happy Drains - Happy Customers. Well done!!!"

Blocked toilet

"Arrived promptly less than 2 hours from phoning for assistance- very impressed. Carried out the work using pressure tools to clear outside waste pipe. Calm, courteous engineer completed job in less than 1 hour"

Unblock toilet

"Such a quick response, came out within an hour of placing the call to them."

Clear blocked drain

"Blocked drain was reported by my tenant. Happy Drains took the details, contacted the tenant direct and resolved the issue on the same day. Very smooth and efficient - happy to recommend this company"

Clear a blocked stack pipe

"Excellent service, Happy Drains were able to attend my property the very next day and fix my blocked pipe with no issues at all. A fast, friendly and reliable service just want I needed, I would definitely recommend."

Blocked pipes

"Fantastic service. Very quick, efficient and reassuring. Worth every penny after trying to 'DIY' the issue and getting nowhere. The guy stuck around to make sure everything worked. Would 100% recommend. Thank you"

Unblocking our drains

"Rang on the weekend and booked me in really quickly. Turn around for access was great snd the job was done, completely hassle free. After service care and checking in was lovely too. Would defo recommend to anyone needing their help again."

Unblocking kitchen drain/sewer

"Good communication beforehand regarding arrival time. Punctual. Fast, efficient, friendly service sorted the blockage. Would use again - but hopefully won't need to!"

Clearing outside rain drain.

"A great service! Barely two hours between reporting a problem and it being sorted. Tony was great to deal with and obviously knows his stuff. Highly recommended."

Drain clearance

"Arrived on time, work carried out efficiently. Polite and helpful"

Clearing a blocked kitchen sink

"Excellent service and support by Tommy, he made it on time, was professional, friendly, cleared the blockage fast and made good recommendations for future repairs!"

Unblock

"Had an unblock done by Tony who was fantastic and job done all very smoothly office staff was great definitely will use again"

Drain clearance

"Highly recommended Tradesman punctual polite and service was brilliant . Problem now resolved and it was so cheap !"

Block sewer drain

"Absolutely amazing came out same day before I had to go out at 3pm. Quick work by engineer would definitely recommend highly. Thanks so much"

Clearing a blocked external drain

"I called Happy Drains on Saturday morning, as my external drain was backed-up and I couldn't unblock it myself. Happy Drains came out within one hour, flushed out my drain and cleared the blockage. All done in 15 minutes. A very polite and friendly service."

Clearance of blocked waste drain

"Requested quote via checkatrade yesterday, had quote appointment booked and job done less than 24 hours. The job was done quickly and efficiently which was great as I was ill and felt dreadful. Thanks Happy drains will recommend to anyone"

Kitchen sink blocked and cleared

"It was quality work. The engineer was very friendly and helpful. Cleared up everything after work. Thank you"

Outside drain blocked with fat

"Fast response time on a Saturday (2hrs). Polite tradesman and office staff. Prices very reasonable. I would use them again without hesitation."

Unblocked outdoor shower/bath drain

"Gordon and Tommy did a fantastic job and gave me helpful advice on what I can do should it happen again. Very friendly and professional. Will definitely recommend to anyone or use again if anything similar came up. Very happy customer"

Blocked Toilet Drain

"Really happy with the service. Gordon did a fantastic job. We had a tricky blockage, which took some figuring out, as it also led into a shared drain on the neighbour's side. Gordon investigated, and was very patient/polite as it was not straight forwards, and efficiently removed the blockage. All done in really good time."

Toilet blocked

"Within an hour of calling. The engineer came round and unblocked the toilet. Excellent communication throughout. Would highly recommend."

Clear drain

"First class service from Happy Drains, from the booking to the team arriving to clear my drain. Very honest, professional and polite. Dean was very helpful too. I will not hesitate to use Happy Drains again or recommend to family and friends. A fantastic experience given a nasty drain problem I had."

Clearing kitchen drain blockage

"I received excellent service from Happy Drains. The response was prompt, the call-out was same day and everything was very friendly and professional. Highly recommend!"

Thanks for you help WIlliam Wennington

"Really appreciate the advise from Will. Could have tried to make the issue sound complicated and offer something I didn't really need. It was much appreicated. Will be back in touch once I've performed the test Thanks"

Un-block silted soak away

"Fantastic effort by Tony to clear a badly blocked soak away problem. He really did go that extra mile to resolve the blockage. Friendly guy as well. Great service all round. Thanks everyone."

Blocked toilet

"Fantastic service, called at 8am Monday morning and work was completed by 11am the same day. Excellent communication throughout! Highly recommend!"

To clear out a blocked drain

"Prompt service. Fair price. Came and just got on with the job.Very polite and professional. Double checked to make sure the blockage was clear. I would definitely use them again."

Identify cause and clear blocked drain

"Very quick appointment, great service and great job done - would recommend!"

Clearing blocked drain

"Excellent service - friendly operators who explain clearly what needed to be done, and the completed the job most efficiently"

Kitchen sink blockage: investigation and fix

"Gordon and Tommy were excellent! Polite, helpful, honest and... well they got to the problem quickly and fixed it, plus advised on some related issues we had. Will be calling Happy Drains again when we next need something!"

To clear blocked off road waste pipe

"Very helpful and friendly staff. Got the job done quickly and efficiently for my elderly mother. Have used it this company three times and would recommend."

Drains blocked

"Rang company at 8.30, Gordon and Tommy would be with me by 11 - 2pm. They turned up at 10.15 excellent and solved blocked drain problem, very polite and extremely efficient would definitely use again if had a problem? Hopefully not for a while"

Clearing blocked toilet and pipe

"Thank you to Tommy and Gordon. They were professional and efficient. Explained the options available and costs, carried out the work quickly and tidied up before they left. I would highly recommend."

To clear a blocked sewer

"I called Happy Drains to unblock a sewer. Aaron arrived on time as promised and was courteous and professional from the outset. He remedied the situation very quickly despite the blockage being very severe. His 16 years experience showed that Happy Drains employ only the very best. He catalogued the whole process with photos which were sent with the invoice. I can only recommend Aaron and Happy Drains and can say they delivered 100% what they promised very quickly. I am very happy and relieved that the problem has been dealt with adequately and will happily call them again if needed."

Assessing a rain drain that was back filling

"Arrived within 2 hours of me phoning them. Excellent service and sorted the problem within an hour. Cleared up the sludge and disinfected the area . Very good workman and the price was excellent for the work done. Would use them again"

Clearing a blocked gully

"Engineer came out promptly and diagnosed problem. Quickly put things right and gave helpful advice. Very pleased with service."

Clearing the sewer drain

"Amazing service, swift response and appointment. Great 2 man team arrived, very polite and courteous. Listened to the symptoms, reviewed the problem, actioned and resolved. Advised of remediation work to fix the problem permanently. Highly recommended."

Outside drain was blocked

"Service was excellent. They came same day and sorted the problem out that severn trent and dynorod could nt. The employee Aron was very proffesional, freindly and polite. The price was very good, cheaper than severn trent and dynorod. They cleaned up after job properly. Thank you."

Unblock drain

"Tommy has been absolutely great, very professional and kind. Other than fixing the issue, he spent time to explain me to explain me how it happened and how to prevent it in future which I found very helpful."

Blocked kitchen sink

"Josh came over and helped identify the issue, provided a solution and fixed it. He has been amazing. Really nice guy, very professional and been super helpful. Would recommend to everyone."

Manhole cover replacement

"Tommy and Gordon were on time, professional, helpful, did an excellent job so I have no hesitation recommending Happy Drains"

One of our toilets continued to keep getting blocked

"We're emailing from an Academy based in Hayes, Hillingdon and had a toilet which kept getting blocked. Therefore, we contacted Happy Drain and believe it or not, Wayne showed up not too long after, did the job for us - nice and easy - was professional, on time and a pleasure to talk to - and fixed the job for us, no hesitation and no problems! Thank you to Happy Drain, as well as Wayne from Happy Drain for being super, and for fixing the job for us, even the teachers were thankful!"

Completely blocked sewerage pipe

"Excellent work, thank you Happy Drains. Job well done. Completely cleaned the area around the drain cover"

Blocked outside drain

"Rapid response and quick professional de-blocking of drain with fit-for-purpose equipment"

Blocked sewer down pipe from toilet

"I was total satisfied and impressed with the whole experience from Happy Drains . From the initial phone call to the engineer fixing the blockage . Will recommend and praise your service . Wish all companies were as good and efficient. Thanks ."

Blocked drain/sewer.

"Top service from Happy Drains, friendly and professional from start to finish, we would definitely use this company again..."

Toilet blockage

"Lee came and cleared our toilet blockage last week. He was very professional and got the job done quickly. Lee also made time for a cup of tea afterwards and informed me how to keep the toilet clear in future. Would highly recommend."

Clear blocked drains

"I'm a very satisfied customer. They can when I asked, arrived on time. Took time to hear my problem and set to the task. They had it done in a jiffy, but took the time to ensure other drains where not effected."

Clearing of outside garden drain due to build up of detergent

"Prompt response and engineer arrived very early, which was very convenient to me. Job carried out quickly along with all necessary testing."

Cleared a very difficult blockage

"Excellent service. Came promptly, was really helpful. Cleared the blockage and explained what caused the problem. Very pleased. Also very reasonable price especially compared to other companies."

The communal drains were blocked

"The Engineer called 30 mins before arriving to do the job. He checked and cleared all 3 of the communal drains, and was done within 30 mins. I would definitely use again."

Drain Unblocking

"Happy Drains did an exceptional job. I own an older house with a complex drain set up and it needed expert knowledge to understand how best to resolve the issue. Certainly not a straight forward drain clearance. Gordon and Tommy from Happy Drains explained the potential issues and solutions and the drain was unblocked in the most effective manner. They also offered some great advice to avoid the problem in the future."

Clear a blocked drain

"Gordon and Tommy arrived promptly and cleared our blocked drain quickly and efficiently. They were very friendly, explaining everything as they went along. We'll certainly use Happy Drains again."

Drain clearance/ jetting

"Had amazing customer service yesterday! Called for an urgent drain clearance on a construction site and within one hour they'd already been to site and cleared it for us. Very impressed! Been using these guys for drain surveys in the construction industry for years but first time actually using them for clearing a blockage...was affordable, super quick and will go back to them for certain. Oh, and you don't have to pay up front which is nice, they seem to focus on customer service rather than the commercial side of the business...very rare these days."

There was a blockage in the main sewer outlet from our home.

"Polite and friendly. Very professional attitude, nothing was too much trouble. Cleared the blockage and ensured the water was running freely before leaving."

Unblock toilet

"Gordon and Tommy from Happy Drains were lovely. The job was carried out efficiently, effectively and with a huge amount of knowledge and good humour. They are both a credit to the company. Thank you for a job well done."

Kitchen sink - drain unblocking

"I called them early afternoon and they were there in a matter of hours. My new tenants had moved in and it appears that the previous tenant had been pouring fat down the sink causing a blockage that couldn't be plunged or cleared with unblocker. They were very friendly and cleared the blockage swiftly and efficiently. Would highly recommend and they offer great value for money. Would 100% use again if I ever had to."

Blockage

"Wayne attended to clear my blocked kitchen sink, he was very professional and left everything tidy. I would definitely recommend this company."

We needed an urgent survey so that we could sell our house.

"Brilliant service. They pulled out all the stops! Drain survey was completed in the evening, and the report submitted the following morning."

Clear drain from kitchen to manhole

"Came out when they said they would and charged what they said on phone. Quick, efficient and good price. Will use again."

To clear blocked drain

"Would recommend this company. Sorted out our drains. They were turned up on time and check every drain around the house. Very pleased with the service."

Clear blocked and overflowing waste drain

"Brilliant co to deal with from first call. Rang set a time for engineer who arrived when said he would, cleared a blocked drain efficiently and cleaned up before he left. Would def recommend. Also price as advertised and fair."

Unblock drain from kitchen pipe and gutter pipe into main sewer

"The phone was answered immediately. The plumber (?) (Justin) arrived within a few hours at exactly the time promised and the work was completed within a short time. Justin was excellent and cheerful. The drain is better than it has been for 40 years."

Unblocking of sink

"Quick, efficient and friendly service. Happy Drains came out to unblock my kitchen sink within a few hours of contacting them. The issue was solved straight away and our home was left clean and tidy. Easy payment method once job was finished. Would highly recommend this family run company."

Kitchen sink drain clearance

"Excellent service and follow up. Knowledgeable and very thorough engineer. Double checked everything working and cleaned up before he left. Happy Drains were a good find after a not so good experience with another local company."

To clear my blocked drsin

"I had a phone call about 30 minutes before arrival to say that he was coming. I shown him the problem and the work was carried out efficiently and any ness was cleared up afterwards."

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