Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
3723 reviews 9.76 out of 10

Blocked outside drain cleared

"I just wanted to thank you for sorting out our drains on Friday. From the moment I called I had complete confidence in your company. Mark arrived to clear the drains and he was excellent, he did a thorough job and advised about some possible structural issues we may have. He really was a credit to your company and I would not hesitate to use you again and indeed recommend you"

Unblocked bathroom sink

"Arrived on time cheerful and polite. Got the job done quickly. Thank you!"

Drain clearing

"Brilliant speedy service and reasonably priced. Great communication and follow up report."

Blocked toilet

"We had an engineer called James was assigned to clear out our blocked drain which was affecting the toilets. James was very knowledgeable, knew exactly what needed to be done. Very polite and professional. Did his absolute best to unblock the drains and cleaned up any mess that was made. After successfully unblocking the drains he left my house clean and tidy. Very pleased with happy drains."

Blocked drains

"Highly recommended this company fantastic service from start to finish very professional indeed . Very happy and will be a repeat customer if ever I require this kind of service again . Very important I was quoted a price and that us exactly what I paid ."

Blocked sewage drain

"Excellent! Within 4hours of reporting blockage a guy arrived on Saturday! Block cleared in minutes and he went on to inspect pipe and find a tree root 26m down the line. Did not need to do this. Very happy"

Drain cleared

"Excellent service. Called at 8, specialist with me by 8.30, job completed by 9.15. The gentleman was very professional, he diagnosed the issue quickly. The price was clear from the start. I would certainly recommend them."

Drain needed unblocking

"Excellent, helpful friendly and efficient! Sorted our blockage out straight away at the agreed price. Would definitely use again! Highly recommended"

Unblocked drain

"Unbelievable service. Rang Happy Drains and within an hour and a half I received a call from one of their engineers called Sam to say he was 20 minutes away. He turned up and was a really friendly guy. Sorted the issue out within 20 minutes. All for an unbelievable price. Won't use anybody else in the future."

Blocked drain cleared

"Definitely recommended! Gordon and Tommy arrived to clear our drain earlier today, it wasn't a straightforward job but they managed it and we're both extremely courteous and professional."

Blocked Drain

"I filled out the web contact form at midnight on Sunday and received an email by 7am confirming a booking for later on Monday. The technician, Gordon, arrived on time and despite some challenges managed to clear the blockage. Gordon's professionalism and courtesy were top drawer and a credit to your company."

Cleaned sewage and water drains

"Arrived on time and did the job quickly and efficiently and a cheerful technician"

Cleared blocked drain

"They came same day and were quick polite and unobtrusive! Would definitely recommend!"

Unblocking outside waste drain

"Happy Drains were quick to arrange a same day service and engineered arrived on time and unblocked the drain quickly and explained what he did and how."

Blocked toilet / Pipe outside

"Would highly recommend Happy Drains, from the initial phone call to the plumbers that completed the job everyone was a pleasure to deal with. Very professional staff and the plumbers made sure everything was cleaned after the job."

Clearance of a blocked drain and an inspection.

"My drain was blocked for the third time in 12 months and was creating quite the mess in our garden. Happy Drains got to me within an hour of my call, unblocked the drain and advised me on the issue - tree roots and that this should be covered by insurance. I called up my insurance company (Halifax) and instantly felt that they were trying to worm out of covering this. I dropped William at Happy Drains an email to explain and he instantly called me back, fully explained how the insurance works and advised me on what to say. Ultimately, they went beyond the call of duty so well recommended."

Unblocked a drain

"Great response to my initial enquiry email, contractor came within a few hours abs worked around my only day off and dropping off and picking up my children. Very polite, very quick solving the problem, easy payment and great follow up call. Will definitely recommend and use again if needed too."

Domestic drain blockage

"Had a tricky blocked drain from sink and dishwasher. Happy Drains came very quickly, turned up on time and did the job politely and without any fuss. Hats off to Nathan who tried several different approaches to the problem and succeeded pretty quickly and even fixed the leak in the u bend. Thanks a lot. I'd recommend them to any one and good value for money."

Clearing blocked kitchen drain

"The engineers were quick to come and unblock my drain. Great service all round"

Unblocked and kitchen drain and flushed out.

"Very prompt - they were able to come the same day I called. Very friendly, found the problem straight away, cleared the blockage and flushed the drain clean. Now flowing perfectly."

Clearing a blockage in an external pipe of a domestic household

"Our Happy Drains engineer was professional, courteous and communicative throughout, and did an excellent job. We will definitely use Happy Drains again - thank you HD!"

Vent soil pipe unblocked (roots removed)

"Called mid morning and Steve was with us just after lunch. Work was completed in about an hour or so. Steve was extremely personable without being obsequious. And loved the camera, very interesting to watch!"

Drains cleaned and cleared

"Very professional and friendly staff both on the telephone and in person on the visit . Work carried out quickly to a high standard"

Blocked sewer

"Prompt efficient service - good price. Very friendly and thorough."

Unblocked drain and flushed through

"Call centre staff were very helpful in arranging an appointment that suited my time schedule. The engineer called 20 minutes before arriving to make sure this was still ok. Very polite and friendly (Tony) and discussed the job before starting. Showed me what was wrong and what he was going to do to correct the situation. Very helpful and tidy. Paid online after the job was complete. Job report handed over at completeion and then emailed again after. Could not recommend enough. Excellent service."

Unblocked sink drain

"I was so impressed with happy drains the whole service has been friendly and efficient. Both the plumbers who helped me gave good advice and did the best they could with a tricky job, resolving the issue quickly and cleanly. I was really impressed and would recommend to anyone."

Drain blockage cleared

"Excellent service, 30 minute call to confirm arrival time, polite, quick to resolve the issue and took the time to explain how to deal with any future problems."

Drain cleared most professionally

"David rang to say he would be arriving in 30 minutes which he did. He used a pressure hose and camera to locate and clear the blockage and was not satisfied until it was completely clear. He also explained the reason for the block age being a Bowing in the drain and recommended my using rods once a year to prevent further blockage. The area was left clean and tidy after he had finished the job, replacing all drain covers. Could not have been better. The work took one hour as predicted."

Sewer drain unblocked

"The team of engineers who turned up were friiedly and extremely professional. Unblocked the sewer in no time at all, and also advised me on the cause and remedial actions to prevent further blockages"

Drainage investigation and unblocking

"The engineer was polite and very helpful, would certainly use this company again and recommend them. Also only charged £90 to clear blockage rather than the £350 I had been quoted from another company!"

Drain clearance

"I got an immediate response to my query and, luckily for me, Happy Drains were able to do the job that same afternoon. Very professional, very efficient. Will use again."

Our drains were blocked

"I phoned up the company in the morning and they were able to fit me in that afternoon which was great news. Tommy and Gordon were great at communicating when they were arriving. When they turned up they were polite and professional. They carried out the work swiftly and showed me photos of the work once they had finished. I would highly recommend Happy Drains and would not hesitate to use them again."

Unblock an external drain

"I called Happy drains after feeling uncomfortable with another company who were going to charge additional amounts depending on the issue. I liked Happy drains single price (which was already lower than the other one) so gave them a call. They came promptly and were incredibly friendly and knowledgeable. They fixed the problem and advised on how to avoid problems in the future. I highly recommend them."

Cleaning drains

"Phoned and they arranged an appontment that day, got a 3 hour window and they arrived on time, work completed fairly quickly. Both were very friendly and professional"

Blocked sink and waste outlet pipe

"An excellent service with great communication. I called first thing in the morning and Happy Drains had attended and fixed the problem by lunchtime. Every aspect of the service was friendly and helpful. First class!"

Unblocking a drain

"Excellent service. The drain engineer was at my place within an hour or so of my calling the company. Fast, thorough and highly professional. Also, he cleaned up after clearing my drain. This will be my go-to folks in the future. Highly recommend."

Clear blocked household drain

"Quick response; friendly team; fair price (although no concession for OAP's)."

Unblock soakaway at front of house

"Due to terrific rain storm on the day before, I contacted Happy Drains (very friendly response) - the engineer (Wayne) arrived the same day and fixed my drain within an hour. This soakaway had been slow in draining water off our drive for years and Wayne did a great job - very efficient, knowledgeable and friendly and I would definitely use and recommend Happy Drains to anybody with a drainage problem - one delighted customer."

Blocked drain - toilet and sink

"Great local company. Decided to support local company instead of the "bigger named ones" during these Covid times. Glad I did, the price was given over the phone, the guys turned up exactly on time and very friendly. All sorted under an hour and we have perfectly flowing drains again. Fast and responsive company"

Outside drain blockage cleared

"Had a blocked drain, it's no longer blocked! Called in the morning, they had a very friendly person with me by mid-afternoon, and cleared the issue in 30 minutes for the quoted price."

Clearing a rainwater down water pipe blockage

"Very happy with service Tommy phoned before coming with a time of arrival and arrived on time. He was very polite, informative and got straight on with the job which was sorted out by jet washing the blockage and even plunged a couple of other drains within the hour."

Drain hole clearance

"Tom was very friendly and professional. He cleared the drain hole and took the time to explain what the problem was and gave me some useful tips to avoid the same thing happening in the future. Highly recommend them"

Clear blocked outdoor drain

"Work done on time and to quoted price. Area left clean and tidy"

Clearing a blocked drain

"Happy Drains' service was excellent from start to finish. Tony came round the same day we called and dealt with the problem quickly and efficiently. I've kept the company's details on file and have no doubt we'll be using them again in the future."

Toilet unblocked

"Very impressed with this company, from the help and advice provided by first contact Emily to the speedy attendance of the engineer and finally the communications regarding invoice and details of the findings provided by Jane. Will definitely use this company again."

Removing dirt / fat from drains

"This is definitely one of the best jobs I've ever had done. A call 30 mins to say when he would arrive. Arrived on time. Very polite, kept me advised of what he was doing. Job completed and then he cleared up afterwards. Absolutely brilliant."

Outside rain water drainage

"Gordon and Tommy called 30 mins before arrival, conducted a survey of the drains and explained the approach they would take. They were here for 40 mins and they did an excellent and very thorough job! I would highly recommend them, they were professional, polite, and explained everything prior to beginning the work which put me at ease."

Drain/sewage work

"The sewage outside was blocked due to build up and as a result the toilets had been blocked for several weeks inside my house. The team did a great the job clearing the sewage, also they cleaned all the area and it was all unblocked. Thank you!"

Clearing blocked drain from inside utility cupboard to outside man hole.

"I would highly recommend Happy Drains. Fantastic service , very quick response. Contacted Happy Drains and a man named Tony arrived on site within 1 hour 30 mins. Tony immediately diagnosed the problem and the drain was cleared within 20 mins. The site was then cleaned up and covers replaced. Very fast and efficient service, very polite and friendly staff. I would definitely call on Happy Drains again if needed."

Blocked drain cleared quickly and professionally

"A very friendly and organised service experience which I can recommend very highly."

Cleared a blocked drain which involved removing roots to clear the blockage.

"First class serve all the way through. A mention has to be made to Bianca who arranged the booking and Lee who attended and sorted things out. Would not hesitate to highly recommend. Outstanding service which exceeded all expectations 10/10."

Drain clearance

"Brilliant service from start to finish - from the phone call to book the job to the job being completed - I would strongly recommend Happy Drains"

Clear a blocked drain

"The drains engineer who came to clear the drains was excellent, very efficient, tidy and did a great job. We will definitely use this company again."

Inspection of blocked storm drain

"Engineer attempted to clear blockage from storm drain on my property. After attempting to clear the blockage he advised that it was the main drain in the road that was blocked. I contacted the local waterboard who confirmed this. The engineer was polite, courteous, and efficient, with excellent knowledge of drainage system."

Blocked domestic drain unblocked

"No nonsense, straight talking, easy to work with, polite, punctual and professional. Have used before and have no hesitation to use again and recommend to others."

Unblocking drain by the house.

"I was very impressed with how professional the Happy Drains order and payment process was. The engineer was at my house EXACTLY at 3pm... that NEVER happens. Thrilled with how quick, professional and setup this firm are. Will happily recommend."

Blocked Drain

"The gentleman that came to our property was very polite and went above and beyond his remit just for the unblocking of the drain as he did show me error's that requires fixing by a builder.....very informative"

Drains Cleared

"Absolutely fantastic job, so pleased with Gordon and Tom, they were both corteous and also had some really useful advice. Would recommend them at the drop of a hat and the price was incredibly reasonable for the diligent service they offered. Thanks Happy Drains!"

Blockage in pipe.

"Jason, came well within the allotted time given, was very polite and did the work efficiently and quickly, was very knowledgeable and gave good advice."

Clear drains and sewer

"Happy Drains were excellent. We called and they promptly quoted and and attended the job. Tommy was extremely personable and professional . He kept us informed throughout the job. We couldn't recommend him highly enough."

Unblocking of drain outside

"Comms and response time was excellent. A survey was done and the work completed was professional. 5*s."

New piping work completed

"Lee and Craig did a fantastic job, neat and tidy, and all completed well in time"

Unblock kitchen drainage

"Very impressive service and very warm and professional manner. I wholly recommend this company over the well known providers in the industry. If anything these large corporations could learn a thing or two from them. 100% will use them as first choice from now on."

Confirm ingress point for roots from a very large shrub. Clear the drain.

"The team arrived on time and completed the job within 30 minutes. Cleared up and left with no trace of work other than a bucket of the offending fine roots from an old, very large climbing hydrangea. With the location confirmed it is now a simple job to dig down around the manhole to remove the source roots and reseal the pipework joint. Most helpful and happy team explaining and confirming the issue. Our house now has ecstatically happy drains!"

Drain unblocked

"Excellent work carried out in a timely manner. Aaron was a lovely person. Very professional and work expertly done."

Blocked drain cleared.

"Team arrived well within the two hour time slot I'd been. Prompt, courteous, efficient and communicative throughout; well done and thank you."

Drain unblocking

"I am very satisfied with the work Happy Drains did to unblock the drain connected to the washing machine waste water. The work was done in a quick and efficient manner with the drain now unblocked. I am highly recommending the service of the company and wouldn't hesitate to use them again if I have a problem."

Cleared Blocked Internal and External Waste Water Drains

"Tony the Drain guy was excellent, kept us informed of what he had found and how he would fix the issue and advised us on how to avoid the issue in future. Excellent!"

Drain Blockage

"Can't speak highly enough of the service we received from Happy Drains. Called them up because we had a blocked drain...manhole overflowing! Lady we spoke to was very efficient, booked us in the next day and then called first thing to confirm time. Really pleasant and helpful engineer (Tommy) came, reassured us that it probably wouldn't be anything serious, he flushed it out (fat berg!), cleaned everything down and disinfected the area. Gave really good advice about maintenance but didn't push to sell us anythingl. Honestly, trust these guys, proper old fashioned customer service."

Drain unblocked

"Tony was friendly and knowledgeable. He explained what the process was and how to prevent the issue happening in the future."

Cleared drainage issue

"Guy called (Think it was Alex) called half hr before arriving. Polite and explained what he would be doing. Took some time to remove the blockage but was successful. Great service, good advice including advising me we have a shared drain which serves several other properties which isn't ideal. Feeling of relief when drain emptied!! I would thoroughly recommend Happy Drains at a very competitive price."

Drain unblocking

"He came on the same day I enquired and did the job. He also explained clearly what the problem was."

Drain clearance

"Sean was polite friendly and efficient. He tried to clean up the area around the drain, which was not his responsibility, and was very quick."

Drain unblocking

"Every aspect was perfect. I contacted Happy drains before instruction to check what they needed. I contacted them outside of normal office hours to make sure that it was what they required and they responded within a few minutes. I booked them at 9pm and they arrived by 9am as requested by me. They called prior to arrival to make sure someone was in. Kiran was the engineer and he was polite, professional, courteous and efficient. The price quoted was the price paid which was very reasonable in comparison. If only more companies were like Happy Drains the world would be a better place! Thanks"

Blocked drains and flush through of pipes for better drainage

"After calling in my enquiry, the workmen were confirmed and arrived the very next day! They were courteous, efficient and explained in detail what they were doing. They were able to clear my blockage, show me the fault/cause and dealt with the problem. They left my house tidy as they found it, and explained ways to avoid the issue in the future. I would highly recommend this service and would use again!"

CCTV survey and root removal

"Excellent customer service, very professional and timely, I could not be happier. Great job, thanks"

Outside kitchen drain cleared

"Good experience. Work done on time, efficiently. Price as stated. Workman pleasant. Would recommend."

Blocked drain and pipe replacement.

"They were courteous, just brilliant. They worked so hard and I would recommend them to anyone."

Kitchen drainage

"Professional, efficient and clean. Rapidly identified and rectified the problem. Great customer experience and really good value for money. Advice on future maintenance included."

Saved me over £1000!

"WE had a smelly drain from when the drain temporarily blocked. We called another well known company who said a cap needed replacing and it would cost over £1000. Happy drains came to review and by then the smell had gone. They took a careful look and said the drain was now running fine and having a cap would actually stop jet clearance in the future so advised against it for the time being. They saved me hundreds of pounds for which I am very grateful. The engineer was very helpful and friendly. So refreshing to have honest and competent advice. Thank you!"

Clearing a storm drain

"Tommy did a great job in getting this sorted. Wasn't easy but he stuck with it and got it resolved. He was super friendly and polite and I would have no hesitation in recommending him and his company. 10/10"

Blocked man drain found and resolved quickly.

"Polite, careful and got the job done neatly and quickly. Thank you."

Camera surveillance

"Excellent work. Lee the engineer was very polite professional and talked us through everything. The office staff at happy drains were excellent as well. What a great little company. 110%."

Cleared out blocked drain

"Quick, efficient and got the job done what more could you want?"

Clearance of outside drain

"Initial call was handled very professionally, with appointment scheduled for the following day. Operator arrived within scheduled time. A very engaging and professional expert who explained what he would be doing and cleared the blockage in a few minutes. Would highly recommend."

Unblocked kitchen sink and cleared drain

"Efficient, professional, quick response and tidy. Highly recommend."

Blocked Drains

"Excellent service. Arrived within a couple of hours of our call. Professional, friendly and efficient. Would highly recommend. Thank you"

Hideous Drain Blockage

"The work didn't take more than half an hour including the setting up and clearing. The money spent was well worth every £1. My drain cover was rusted closed and I was reluctant to use Happy Drains earlier in the week as I was told I would have to pay quoted price even if they couldn't open it. I managed to open it before calling again. Wish they had come 4 days before as I would have saved money and the misery of the hideous drains. So professional they have all the right gear. Done so quickly. Appreciate them even more as I paid a rogue plumber £70 to poke a few rods and achieve nothing."

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