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Drain Insurance Claims Handling

6 simple steps to get your drain problem fixed and your claim paid

Step 1: If your home or commercial premises are covered for accidental damage so check and then Happy Drains can manage the claim for you and deal with the insurance company.

Step 2: We obviously need your authority to manage the claim as required by the FCA regulations we are authorised under. All you need to do is download and print the authorisation form from this website, complete the form and return it to us.

Step 3: If you would like us to manage the claim for you, we need your authority to do so. This is part of the FCA regulations we are authorised under. All you need to do is download and print the authorisation form from this website, fill in your information, then send it back to us.

Step 4: We present the survey report and the quotation re your damaged drains to you and to your insurers. Then we manage the claim process for you.

Step 5: Your insurers agree the claim to you full entitlement and authorises the work to be carried. You will probably have opted for an excess amount on your insurance policy, we ask you to pay this excess amount to us at this stage, because all claims are paid LESS your excess amount.

Step 6: We engage a contractor to carry out the necessary repairs. The insurer pays Happy Drains and we pay our contractor.

That’s it, job done!

You never need to argue with the insurer, make lots of frustrating phone calls, or worry about finding a reputable firm to do the job.

We do it all for you.

  • Carry out all the time-consuming and frustrating activities .This is our business and we work to get your claim paid
  • The claim handling service is free to you, the customer –you don’t pay us for anything that is covered
  • We know this business and will deal professionally and tenaciously with the insurers to get a fair result
  • Happy Drains is authorised and regulated by the FCA, so you can be confident of our integrity and professionalism.