Need a CCTV drain survey in London?
Happy Drains London uses the best practice and best in industry CCTV drain survey equipment with expert drainage technicians. Our trusted homebuyer drainage surveys and build over investigations are right for you. With fact-based technical reports that you can professionally and expertly depend on.
All London CCTV surveys include our state of the art Drainify reporting software. Check out the demo:
Perfect for householders or site work, our CCTV drain surveys include:
- Drainify interactive reports
- Video footage
- PDF technical reports
- Annotated record drawings (nts) & costed recommendations
All Happy Drains London CCTV drain surveys, commercial and residential, benefit from access to Drainify personalised reports, thus leading the London drainage industry in technical innovation.
Customer in Ealing
Good drain unblocking company to work with.
Good drain unblocking company to work with. We used them a lot in W13 and W5 postcodes and all jobs were done well and we will use them in the future.
Customer in Paddington
Unblocking of Exterior Gutter Downpipe
Fast, friendly same-day service. The plumber was professional, efficient, and handled a tricky blocked drain on the side of our 4th-storey building with care. All sorted quickly-despite the 30-degree heat!
Customer in Kilburn
Highly recommend.
Called Happy Drains as although drain wasn't blocked it was smelling and there were drains flies. Excellent communication from all, keeping me informed as to time etc. They came the next day, on time, and hosed the drains out. Very nice guy, did the job efficiently, left drain clean and running freely, and within a few days 99% of the drains flies were gone. Highly recommend.
Customer in North London
Outside drain unblocked
Reliable.Friendly engineer.Quick and left no mess. In all a very good service.
Customer in Highbury
Reliable service for unblocking drains
Prompt service, work carried out with minimum fuss, at fair cost.
Customer in Upper Holloway
Excellent company
Very efficient team, very polite, came early, did a great job!
Customer in Hampstead
Clearing a drain in our rear garden
Very good service, engineer called about 20 minutes before arrival, arrived on time, friendly nice guy, professional. Fixed problem quickly, price quoted was fixed, no additional charges no matter what. Happy!
Customer in Hampstead
Main drain was completely blocked
I called them in the morning. The person who answered was extremely nice, knowledgeable and helpful. An appointment was booked for that same afternoon. The engineer called 45mn before arriving and was right on time. He was very nice, polite and did a great job. They all made the costs very clear all along. My problem was solved, there no surprises with the price which was perfectly justified. I will definitely call them again if I have a problem again.
Customer in Stoke Newington
External drain unblocking
Excellent, speedy service from a friendly, knowledgeable drainage engineer. Happy Drains will be my choice next time.
Customer in Rotherhithe
Unblocking toilet
The tradesperson arrived the same day, was friendly and professional, and quickly resolved the issue by unblocking the toilet
Customer in Chiswick
Friendly knowledgeable service
We were very happy with the work Happy Drains did for us - friendly and knowledgeable and sorted the problem
Customer in Highgate
Outside patio drain unblocking
Turned up quickly and sorted out a blocked patio drain. Checked the flow into the drain system, tidied up and left. Very happy.
Customer in Balham
A blocked drain under the bath
This is the third time I've used Happy Drains and I cannot praise the company enough! You can book online - I booked on a Saturday for a Monday slot. Inc redivly helpful, friendly and reliable. They take photos of the job and explain what they found and how they fixed it - honestly a really brilliant company!!
Customer in Tooting
Great service
Very helpful and professional. Would recommend and would definitely use them again
Customer in Chiswick
Clearing stagnant, blocked gully/drain
Everyone I spoke to before and during the job was friendly and helpful. Luke came in good time as arranged and was extremely quick, efficient and helpful, clearing the problem and providing a missing grille to prevent future problems. We really appreciated his extra efforts and will use the company again! Very reasonable.
Customer in Tooting
Investigate and Clear External. Blocked Drain
Was a great experience. Easy to organise. A touch late on the day but was kept informed.. Joe was great where he turned up. Explained everything and didn't upsell unnecessarily. Was efficient, polite and friendly. Great all round. Nice report/record at the end of it. Great contrast to some of the trade service experiences that you can have quite often.
Customer in West Norwood
Drain unblocked
Happy Drains were excellent. He was with us within 3 hours of contacting the company. He knew exactly what he was doing. Was polite, clean and efficient. Went above and beyond to clear a nasty blockage. Couldn't have been more impressed with the service. Thank you. Would highly recommend
Customer in Richmond
Highly recommend
I used Happy drains to survey the drains of the house I bought in Kew Gardens SW London. From the initial phone call they were professional and efficient and friendly. The guy turned up on time, very professional and knew his stuff. Turnaround of the report was super quick, it was comprehensive, and included video and was easy to share with the estate agent . It gave me peace of mind to continue with the purchase. They were competitively priced and I would highly recommend
Customer in Forest Hill
Toilet Unblocking
Very happy with Luke's work! He provided a clear explanation regarding the cause of the blockage and advice on how to avoid it happening again. Even cleared up after himself! Would use Happy Drains again!
Customer in Finchley
Unblocked kitchen drain
Arrived same day, quickly unblocked drain and fixed price.
Customer in East Ham
A Well Done Job
It was a quick response and the job was done. Basically everything you need in an emergency.
Customer in Chingford
Good service and fixed the problem.
Happy Drains did a great job, it was easy to book an appointment with them over the phone, their engineer got in touch direct he arrived on time and had the blocked drain fixed with no fuss. Also the price was really good and payment was made easy via the payment link/website. I would definitely recommend Happy Drains ?'? Justin
Customer in Brentford
Drain unblocking
Very informative and good work
Customer in Mitcham
Prompt attention to job.
Drain quickly unblocked. Good advice by plumber as to prevent another blockage occurring
Customer in Morden
Blocked kitchen drain
Turned up promptly and were super helpful. Got our drains working again quickly and gave us tips for future maintenance. Would happily recommend them.
Customer in Kingston Upon Thames
sewer pipe blockage
Tommy & Gordon Happy Drains' amazing guys, saved me from another drainage company I called who overcharged for their incomplete services and wanted several £1000's! for further work! Found & phoned Happy Drains for second opinion. Will @ Happy Drains was so helpful and got Tommy & Gordon on the case. They arrived promptly and using their camera technology found the issue, and cleared the drains. No additional work required! Received very clear report of work with photos. Very reasonable price. Honest, trustworthy, tidy and HAPPY, cannot praise them enough!!!!!!!!!!
Customer in Beckenham
drain clearing
Happy drains were so easy to work with and to organise the job. The engineer who came out was very friendly and did a great job - I will definately use Happy drains in the future
Customer in Eltham
Blocked drain cleared
Excellent and prompt service. Reliable and efficient. I will definitely use this company again and I have already recommended them to neighbours.
Customer in Eltham
Drain clearance
Happy Drains responded promptly to my request to unblock a drain. They have done the same for two neighbours now and have been recommended on our local WhatsApp. Came out same day, kept me updated on when they were coming. Good communication and were up front about cost. Cleared the drain, no issues. Payment was quick and easy via an invoice on completion with link in email - I paid via Apple Pay.
Customer in Camberwell
Very happy with Happy Drains...
Very friendly communications on phone with office and with the plumber who attended (Luke) - problem sorted promptly.
9.75 out of 10
Real customers tell real stories in London , that pushes us, and we let the reviews do the talking. Reviews by the thousands, clients are telling us how we do. We heed, and we deliver. Trust is what we have, and trust is what we strive to achieve in London, and customers are our priority.
London CCTV Drain Survey & Drainage Investigation
London CCTV Drain Surveys & Drainage Investigation throughout the city
We are the specialist London CCTV drain survey experts of choice. We have thousands of satisfied customers across the city you can see why we are the No.1 choice within the M25. Read our independent reviews and see what our customers think of us. We let our customers do the talking for us.
Our London CCTV drain surveys are easy to understand, complete and fully detailed with all the important and relevant information summarised and easy to understand. Our job is to find, locate and isolate any drainage problem anywhere in London and provide permanent cost-effective solutions and we are very good at what we do.
Is your London property served by a septic tank or a sewage treatment plant?
If so, are you aware of all the London area environmental and building regulations?
More importantly, do you know if your London system is compliant with the new regulatory reform called the Small Sewage Discharge General Binding Rules?
Click the button to find out more...
Reputation Matters for London CCTV drain surveys
We are proud to be London’s premier drain surveying company, the ‘Go-To’ when you need to know. We CCTV survey all drains from terraced houses through to major site works.
We have over two thousand independently verified reviews as a testament to our professionalism and great value.
By using the latest innovative, sophisticated and specialist drain surveying equipment, from portable push coiler systems with super bright lighting to self-propelled crawlers, we will quickly inspect your London drainage system & identify any problems. When you consider that over 70% of London’s drainage systems are 100 years old, drain surveys are a prudent consideration.
We will effectively deal with your requirement through to potential repairs that may be required.
So, if you are after great value, a speedy professional report and backed up by qualified experts, we welcome you, whether you're in North, South, East, West or central London and please read on.
Join our thousands of happy customers...

External drain unblocking
"Excellent, speedy service from a friendly, knowledgeable drainage engineer. Happy Drains will be my choice next time."
Manhole blocked
"Very helpful and good price. Had a window for booking, got a call when half hour out. Arrived and sorted our drain blockage all very quickly. Thanks."
Blocked drains
"Alex showed up to the house, had a quick look and knew what the issue was and how to proceed. He was quick with clearing out blockage and made sure that everything was running smoothly. He was very helpful and gave us good tips to ensure we don't have another blockage. Would definitely use them again and recommend to others. "
Very prompt and professional service.
"Very prompt and professional service. Got the job done with minimum of fuss and was very friendly and informative."
Call 020 7870 3205
or our office mobile
07788 254933
All London CCTV surveys include our state of the art Drainify reporting software. Check out the demo:

CCTV drain survey reports- faults and facts
Our reports simply detail the faults and facts as found, accurately.
Our knowledge base is huge, our experience is deep and our service is so friendly. Our technical surveys reflect the latest best practice and current industry standards. If you are on site our engineers will happily talk through their findings with you, to give you a clearer understanding.
Services for the London Home Buyer & Movers ‘Pre-purchase CCTV drain surveys’.
Buying a property anywhere within the M25 is a pretty big commitment, so why take a risk of inheriting an expensive London drainage problem!
Our fast, friendly and affordable London CCTV drain surveys are specifically designed to help to reduce the risk of inheriting a drainage problem during the process of buying a house.
We deliver complete fuss free technical reports for potential home movers that are easy to understand. So be it a structural problem with the drain, or perhaps to accurately trace an old drain or add a new drain, we provide the answers and best advice.
If you need the information fast we can share what we find via a live feed during the CCTV survey works.
A recent study by insurers suggested “20 to 30% of subsidence claims in London are directly linked and attributed to defective and leaking drainage and a consequence of which has eroded the soil below the foundations causing movement.”
The technical CCTV written reports that we provide are to WRc standards and will detail for your consideration what is needed to bring the drain up to standard and what you are are responsible for by precisely locating any problems.
CCTV Drain survey Pro buyers
- Attention London Industry Professionals
Regardless of your London site we work across various industries, from Hospitability to Hospitals and Construction to Retail - we do all types of drainage investigations across all service sectors. We know that 'pro buyers' demand high specification and low cost, at happy drains we deliver!
With Water Research Council reporting standards and technology to match the requirement, what are you waiting for? ...call us we are happy to help.
Rats, mice, rodent and vermin drain problems
Rats will use drains just like ‘Londoners use the Tube’ simply to travel from A to B to feed and nest and they love damaged or redundant drainage systems which can allow vermin to enter properties.
If you have a rodent/vermin infestation that your rodent/vermin contractor cannot control, this may be because of a drainage issue. We will find the defects and access points the rat may be using. We will offer you an appropriate solution be it drain repair or the installation of a WRc tested and certified 'Anti Vermin / Non-Return Valve'.
What do our Anti Vermin/Non-Return Drain Valves do?
- Stops rats and other vermin from entering homes. In effect by fitting a stainless-steel flap, that acts as a one way swinging door allowing waste out but nothing back in.
- The rubber seal prevents noxious fumes and smells from entering properties.
- The flap has an inbuilt stainless steel plate to stop rodents biting through, providing efficient pest control.
- The valve is completely re-usable during any drain cleaning and drain maintenance purposes fully removal and re-usable.
- Stops backflow of effluent from a blocked main sewer flooding into your property back through the drainage system.
- The clever design means the flow of waste is increased when passing through the valve; reducing blockages.
Building an extension?
- need a CCTV Drain Survey?
If you are doing building work over the top of or within 3 metres of a ‘Thames Water’ public sewer or drain you must ensure that no damage or restrictions are made to the ‘Thames Water’ drainage assets.
So, if Thames Water have asked you for a ‘build over’ survey because you are ‘building over or close to a public sewer’ our CCTV survey will provide all the answers and information you need.
High spec, great value London drainage repairs
Our innovation in drain repairs and communications help to keep cost down. Cost saving is what we strive to deliver to all our customers. Our knowledgeable and friendly team will answer all your drain related questions.
We are always happy to answer any questions you may have, so call us now.
Safe, clean and tidy London drainage services.
With services designed to meet your needs we will take care by working safely. Our teams are fully trained to ensure safety and reduce disturbance to you to a minimum.
Throughout any works in London, we work safely, efficiently, tidily and respectfully.
A few more excellent reviews to reassure you...

Great service
"Quick call out, great customer support and problem drain fixed quickly at a fixed price. "
A blocked drain under the bath
"This is the third time I've used Happy Drains and I cannot praise the company enough! You can book online - I booked on a Saturday for a Monday slot. Inc redivly helpful, friendly and reliable. They take photos of the job and explain what they found and how they fixed it - honestly a really brilliant company!!"
Blocked kitchen and bathroom sinks
"Avril, Jack and Jordan were all outstanding and insisted on visiting twice to ensure that all my drains were completely clear. Efficient, knowledgeable and working to very high standard. All for a very competitive fixed price. This company is excellent. Thank you. "
Great service
"We had a very problematic drain blockage that only had access from the toilet and no manholes. The guys turned up, very professional, polite and persevered with the issue until the drains were cleared. I would 100% recommend to anyone who requires this type of service. "
Clearing blocked rainwater drain
"Great service! Job was done the day after booking. Arrived on time, 2 blocked drains jetted successfully with no fuss. Would highly recommend to anyone."
Drain unblock
"Great service from start to finish. Ordering the service was easy with the online form. The contact phone call early in the morning to confirm that Happy Drains rep would be with us between 0800-1200 was very comforting. The engineer himself was extremely professional and cleared the blockage very quickly. He then cleaned the whole system and ensured we had no other issues before he left. The cost of all this was very reasonable considering other comparable companies. Please pass on my thanks to all concerned. ?'??'??'?"
Good service and fixed the problem.
"Happy Drains did a great job, it was easy to book an appointment with them over the phone, their engineer got in touch direct he arrived on time and had the blocked drain fixed with no fuss. Also the price was really good and payment was made easy via the payment link/website. I would definitely recommend Happy Drains ?'? Justin"
Great communication and fixed price drain clearance
"From the first phone call enquiring about drain clearance with Emily to the actual work being carried out was less than 3 hours. I knew immediately upfront what the cost would be and how much extra if a Saturday call out was needed. I was kept informed by phone and email and received a call from the engineers 30 mins prior to arrival. They very quickly identified and cleared the problem clearing up any slight mess they made. Hope not to need this service again but if I do would Happily use Happy drains again."

Drain Unblocked
"Happy Drains provided a qoute, turned up quickly, Unblocked the drain, and left everything clean and tidy. One Happy customer."
Unblocked an outside drain
"This Company were quick to respond. Very courteous. Engineer on site was very thorough and explained what was to be done. The blockage was soon resolved and we were very satisfied with the outcome and the price. Would certainly recommend . "
Blocked Soil Pipe
"This is a great Company. I called them at 10.30am to request a visit to sort out a blocked toilet system at my daughters place and the Engineer arrived at 3.00pm (within the time slot initially given). Within minutes he (Luke) had identified the issue and not long after, the blockage was cleared and a working toilet was restored. I would recommend these guys to anyone seeking a prompt service, provided by people who know exactly what they're doing."
Efficient Professional Company (Happy Drains)
"My trusted plumber gave us the contact details of Happy Drains. After contacting the company, the technician was at my house within 60 minutes (for a blocked kitchen drain so not a real, real drop everything emergency!) He kept me informed of what he had to do and was very professional and efficient. Very quickly the blockages were removed and flushed out and we had running water through the system again. We were impressed with Happy Drains and would recommend the company to anyone needing a drain unblocked."
Recent Blog Posts...
Our London CCTV drain surveys can help fix a multitude of problems...
Longitudinal cracking in London drains
Failed or broken soakaways in London
Fractured drain in London
Overflowing or blocked London drain pipes
Problems with shared London drains
Blocked London toilets and blocked London showers
Bellied drain in London
Bellied pipework in London
Land drainage problems in London
Tree roots damaging drains in London
Water level problems in London
Ground movement causing London drain problems
Blocked or broken London drains
Ditch drainage problems in London
French drainage problems in London
Joint displacements in London pipes and drains
Bad smells in London
London pitch fibre pipework problems
Build-up of fat, grease, or detergent in London drains
Vehicle activity affecting drains in London
Clogged or broken pipes in London
Cracked or leaking London drains and pipes
Deformed pipework in London
Cutting out tree root mass from London drains
Concrete, cement or builders’ rubble in London drain
Overflowing or leaking London septic tanks & cesspits
Broken or blocked London sewers or sewage pipes
Collapsed drain in London
London CCTV-controlled cutting problem
For London CCTV drain surveys and inspections, we use selected local London professionals.
This ensures London drains are inspected and surveyed fast followed by a clear report that'll get your London drain repairs in progress.
Our London CCTV drain surveys, unblocks and repairs get great feedback...

Blocked outside drain
"very efficient service. Fixed price quoted over the phone and invoice received by email. As promised, I received a call to tell me he was on his way. Once he arrived he got on with the job, with the minimum fuss, cleared the drain, thoroughly tested to make sure it was completely clear and left with no mess."
Drain clearance
"Call answered promptly, local engineer then responded within 5 minutes, scheduled a visit and arrived on time the following day. Problem quickly identified and resolved. Very efficient."
Bathroom drain unblocked
"The gent from Happy drains arrived promptly, explained what he planned to do, and resolved the issue quicker than expected. It was a smooth and friendly process and I'm very happy with the outcome."
Blocked sink
"Excellent service and much better value than the larger firms. Staff were punctual, polite and professional. They made sure the job was successfully completed."
Great work
"Easy to book. Engineer rang me to say he could be over earlier then planned. The work was carried out quickly and efficiently and he talked me through the issue. Price was a fixed rate. Would very much recommend."
Toilet Blockage Removal
"I've used Happy Drains a few times to unblock drains and toilets. It's always a quick and friendly service"
Blocked kitchen sink drain
"Just a simple and excellent service in and out within 45 minutes.Highly recommend them."
drain clearing
"Happy drains were so easy to work with and to organise the job. The engineer who came out was very friendly and did a great job - I will definately use Happy drains in the future"
Blocked drain cleared
"Blocked drain was cleaned out and working again in no time at all . The appointment was made over the phone and the engineer rang when he was on his way . He used a high pressure jet and left everything tidy. "
Blocked drains
"Turned up on time. Go5 the job done very quickly and professionally. Would definitely use again if needed."
Bathroom drain unblocked
"The gent from Happy drains arrived promptly, explained what he planned to do, and resolved the issue quicker than expected. It was a smooth and friendly process and I'm very happy with the outcome. "
5* Service was Over and Above expectation.
"This is the second time I have used Happy Drains the Service provided last time was superb. This time it was even better! With no appointments available to clear my elderly mothers blocked toilet, Happy Drains rearranged a schedule to conduct the work to limit inconvenience. Joe attended and was absolutely first class keeping me updated directly at the request of my confused elderly mother. It is so reassuring to be kept informed of the detail when you are 80 miles away so I could explain it in simple terms to my mother, I recommend Happy Drains 100% and commend Joe for the 5* Service."
Great service
"Excellent service, the engineer was professional and friendly. Clear pricing."
Prompt, efficient service
"Sam was professional and polite, job done efficiently, thanks."
Drain survey
"Just been visited by an engineer today. Arrived on time , knowledgeable, answered all my questions. Looking forward to receiving the survey documents."
Unblocking of drain/sewage pipe
"The drain engineer arrived punctually. He made the area safe for passers by, as the drain hole cover was in the pavement outside in the street. He cleared the immediate blockage with a rod but then used the power water jet to flush out the whole pipe and clear away the accumulated grease and fat causing the blockage. At one point he practically disappeared inside the drain to remove a ball of fat with his hand! He was extremely thorough and efficient and left the drain sparkling clean! He was polite and friendly throughout. An overall top notch service!"
Genuine
"Jason was so reassuring and answered the phone at 7.30 in the morning, everyone I spoke to to was so kind and Justin fixed the issue very promptly, highly recommend"
Blocked outside drain
"Super impressed. Tommy and Gordon showed up within hours of my distressed phone call as our outside drain was completely blocked. They fixed it within minutes and shared their expertise for preventing blockage in the future. Friendly, courteous, incredibly knowledgeable and professional. My only go to from now on. "
Call 020 7870 3205
or our office mobile
07788 254933
All London CCTV surveys include our state of the art Drainify reporting software. Check out the demo: