Need a CCTV drain survey in London?
Happy Drains London uses the best practice and best in industry CCTV drain survey equipment with expert drainage technicians. Our trusted homebuyer drainage surveys and build over investigations are right for you. With fact-based technical reports that you can professionally and expertly depend on.
All London CCTV surveys include our state of the art Drainify reporting software. Check out the demo:
Perfect for householders or site work, our CCTV drain surveys include:
- Drainify interactive reports
- Video footage
- PDF technical reports
- Annotated record drawings (nts) & costed recommendations
All Happy Drains London CCTV drain surveys, commercial and residential, benefit from access to Drainify personalised reports, thus leading the London drainage industry in technical innovation.
Customer in Chiswick
Reliable
Company told me Jordan was running late. Jordan was friendly and efficent. Did the work quickly and leave the place clean and tidy.
Customer in Wembley
Trustworthy and reasonable
We were very happy with service provided and quotation was reasonable. Engineers made sure they sent us some pics after the work was completed which helped to assess the issue was fixed.
Customer in Putney
First class company.
Happy Drains provide an excellent all round service. Reliable, knowledgeable, professional and very good value.
Customer in Ealing
Good drain unblocking company to work with.
Good drain unblocking company to work with. We used them a lot in W13 and W5 postcodes and all jobs were done well and we will use them in the future.
Customer in Brixton
Kitchen sink unblocked
Happy Drains attended within two hours and successfully unblocked the kitchen sink. I would definitely recommend their service for being both prompt and efficient. Thanks Gary
Customer in Balham
Trustworthy and polite engineers
Responsive and accurate regarding timing. Engineer nice young man who seems knowledgeable and sorted out the problem.
Customer in Kingston Upon Thames
Professional company
Used this company a few times now. Always on time and friendly engineers. Done what was needed to solve the problems no time wasting. Will definitely use again
Customer in Paddington
Unblocking of Exterior Gutter Downpipe
Fast, friendly same-day service. The plumber was professional, efficient, and handled a tricky blocked drain on the side of our 4th-storey building with care. All sorted quickly-despite the 30-degree heat!
Customer in North London
Outside drain unblocked
Reliable.Friendly engineer.Quick and left no mess. In all a very good service.
Customer in Kilburn
Highly recommend.
Called Happy Drains as although drain wasn't blocked it was smelling and there were drains flies. Excellent communication from all, keeping me informed as to time etc. They came the next day, on time, and hosed the drains out. Very nice guy, did the job efficiently, left drain clean and running freely, and within a few days 99% of the drains flies were gone. Highly recommend.
Customer in Highbury
Reliable service for unblocking drains
Prompt service, work carried out with minimum fuss, at fair cost.
Customer in Upper Holloway
Excellent company
Very efficient team, very polite, came early, did a great job!
Customer in Stoke Newington
External drain unblocking
Excellent, speedy service from a friendly, knowledgeable drainage engineer. Happy Drains will be my choice next time.
Customer in Highgate
Outside patio drain unblocking
Turned up quickly and sorted out a blocked patio drain. Checked the flow into the drain system, tidied up and left. Very happy.
Customer in Chiswick
Friendly knowledgeable service
We were very happy with the work Happy Drains did for us - friendly and knowledgeable and sorted the problem
Customer in Balham
A blocked drain under the bath
This is the third time I've used Happy Drains and I cannot praise the company enough! You can book online - I booked on a Saturday for a Monday slot. Inc redivly helpful, friendly and reliable. They take photos of the job and explain what they found and how they fixed it - honestly a really brilliant company!!
Customer in Chiswick
Clearing stagnant, blocked gully/drain
Everyone I spoke to before and during the job was friendly and helpful. Luke came in good time as arranged and was extremely quick, efficient and helpful, clearing the problem and providing a missing grille to prevent future problems. We really appreciated his extra efforts and will use the company again! Very reasonable.
Customer in Tooting
Great service
Very helpful and professional. Would recommend and would definitely use them again
Customer in Tooting
Investigate and Clear External. Blocked Drain
Was a great experience. Easy to organise. A touch late on the day but was kept informed.. Joe was great where he turned up. Explained everything and didn't upsell unnecessarily. Was efficient, polite and friendly. Great all round. Nice report/record at the end of it. Great contrast to some of the trade service experiences that you can have quite often.
Customer in West Norwood
Drain unblocked
Happy Drains were excellent. He was with us within 3 hours of contacting the company. He knew exactly what he was doing. Was polite, clean and efficient. Went above and beyond to clear a nasty blockage. Couldn't have been more impressed with the service. Thank you. Would highly recommend
Customer in Forest Hill
Toilet Unblocking
Very happy with Luke's work! He provided a clear explanation regarding the cause of the blockage and advice on how to avoid it happening again. Even cleared up after himself! Would use Happy Drains again!
Customer in Richmond
Highly recommend
I used Happy drains to survey the drains of the house I bought in Kew Gardens SW London. From the initial phone call they were professional and efficient and friendly. The guy turned up on time, very professional and knew his stuff. Turnaround of the report was super quick, it was comprehensive, and included video and was easy to share with the estate agent . It gave me peace of mind to continue with the purchase. They were competitively priced and I would highly recommend
Customer in Brentford
Drain unblocking
Very informative and good work
Customer in East Ham
A Well Done Job
It was a quick response and the job was done. Basically everything you need in an emergency.
Customer in Mitcham
Prompt attention to job.
Drain quickly unblocked. Good advice by plumber as to prevent another blockage occurring
Customer in Morden
Blocked kitchen drain
Turned up promptly and were super helpful. Got our drains working again quickly and gave us tips for future maintenance. Would happily recommend them.
Customer in Kingston Upon Thames
sewer pipe blockage
Tommy & Gordon Happy Drains' amazing guys, saved me from another drainage company I called who overcharged for their incomplete services and wanted several £1000's! for further work! Found & phoned Happy Drains for second opinion. Will @ Happy Drains was so helpful and got Tommy & Gordon on the case. They arrived promptly and using their camera technology found the issue, and cleared the drains. No additional work required! Received very clear report of work with photos. Very reasonable price. Honest, trustworthy, tidy and HAPPY, cannot praise them enough!!!!!!!!!!
Customer in Eltham
Blocked drain cleared
Excellent and prompt service. Reliable and efficient. I will definitely use this company again and I have already recommended them to neighbours.
Customer in Camberwell
Very happy with Happy Drains...
Very friendly communications on phone with office and with the plumber who attended (Luke) - problem sorted promptly.
Customer in Wandsworth
Drain issues
We booked in a clean because our drain in the back garden smelled like rotting eggs. The technician took off the manhole cover and could see it was completely blocked. He had all the tools on hand to unblock the drain and it looks sparkling now. He was very knowledgable and we learned a lot about Victorian drains! Would definitely use again!
9.82 out of 10
Real customers tell real stories in London , that pushes us, and we let the reviews do the talking. Reviews by the thousands, clients are telling us how we do. We heed, and we deliver. Trust is what we have, and trust is what we strive to achieve in London, and customers are our priority.
London CCTV Drain Survey & Drainage Investigation
London CCTV Drain Surveys & Drainage Investigation throughout the city
We are the specialist London CCTV drain survey experts of choice. We have thousands of satisfied customers across the city you can see why we are the No.1 choice within the M25. Read our independent reviews and see what our customers think of us. We let our customers do the talking for us.
Our London CCTV drain surveys are easy to understand, complete and fully detailed with all the important and relevant information summarised and easy to understand. Our job is to find, locate and isolate any drainage problem anywhere in London and provide permanent cost-effective solutions and we are very good at what we do.
Is your London property served by a septic tank or a sewage treatment plant?
If so, are you aware of all the London area environmental and building regulations?
More importantly, do you know if your London system is compliant with the new regulatory reform called the Small Sewage Discharge General Binding Rules?
Click the button to find out more...
Reputation Matters for London CCTV drain surveys
We are proud to be London’s premier drain surveying company, the ‘Go-To’ when you need to know. We CCTV survey all drains from terraced houses through to major site works.
We have over two thousand independently verified reviews as a testament to our professionalism and great value.
By using the latest innovative, sophisticated and specialist drain surveying equipment, from portable push coiler systems with super bright lighting to self-propelled crawlers, we will quickly inspect your London drainage system & identify any problems. When you consider that over 70% of London’s drainage systems are 100 years old, drain surveys are a prudent consideration.
We will effectively deal with your requirement through to potential repairs that may be required.
So, if you are after great value, a speedy professional report and backed up by qualified experts, we welcome you, whether you're in North, South, East, West or central London and please read on.
Join our thousands of happy customers...

Fast response and effective work
"Called out Happy Drains for an urgent drain clearance. Arrived within 90 minutes and found and fixed the problem straight away. I would definitely recommend and use them again"
Blocked sink
"Brilliant service called out in two hours all running very happy customer"
Bath Sink/Pipe Issue
"Rang up pm was told what it would cost so no surprises, arranged visit for next day am, operative rang to tell me his arrival time. He arrived on time did a quick survey of the problem and got on and solved the issue. At the end showed me pictures of the limescale which had blocked the pipe. Left with sink/drain running well. What more can you ask!!"
Excellent service with Happy Drains
"Having problems with a blocked drain , i contacted Happy Drains for help,. An engineer arrived within the hour of my call . He was both pleasant and efficient and also offered good advice.I have no hesitation in recommending Happy Drains for speed and efficiency ."
Call 020 7870 3205
or our office mobile
07788 254933
All London CCTV surveys include our state of the art Drainify reporting software. Check out the demo:

CCTV drain survey reports- faults and facts
Our reports simply detail the faults and facts as found, accurately.
Our knowledge base is huge, our experience is deep and our service is so friendly. Our technical surveys reflect the latest best practice and current industry standards. If you are on site our engineers will happily talk through their findings with you, to give you a clearer understanding.
Services for the London Home Buyer & Movers ‘Pre-purchase CCTV drain surveys’.
Buying a property anywhere within the M25 is a pretty big commitment, so why take a risk of inheriting an expensive London drainage problem!
Our fast, friendly and affordable London CCTV drain surveys are specifically designed to help to reduce the risk of inheriting a drainage problem during the process of buying a house.
We deliver complete fuss free technical reports for potential home movers that are easy to understand. So be it a structural problem with the drain, or perhaps to accurately trace an old drain or add a new drain, we provide the answers and best advice.
If you need the information fast we can share what we find via a live feed during the CCTV survey works.
A recent study by insurers suggested “20 to 30% of subsidence claims in London are directly linked and attributed to defective and leaking drainage and a consequence of which has eroded the soil below the foundations causing movement.”
The technical CCTV written reports that we provide are to WRc standards and will detail for your consideration what is needed to bring the drain up to standard and what you are are responsible for by precisely locating any problems.
CCTV Drain survey Pro buyers
- Attention London Industry Professionals
Regardless of your London site we work across various industries, from Hospitability to Hospitals and Construction to Retail - we do all types of drainage investigations across all service sectors. We know that 'pro buyers' demand high specification and low cost, at happy drains we deliver!
With Water Research Council reporting standards and technology to match the requirement, what are you waiting for? ...call us we are happy to help.
Rats, mice, rodent and vermin drain problems
Rats will use drains just like ‘Londoners use the Tube’ simply to travel from A to B to feed and nest and they love damaged or redundant drainage systems which can allow vermin to enter properties.
If you have a rodent/vermin infestation that your rodent/vermin contractor cannot control, this may be because of a drainage issue. We will find the defects and access points the rat may be using. We will offer you an appropriate solution be it drain repair or the installation of a WRc tested and certified 'Anti Vermin / Non-Return Valve'.
What do our Anti Vermin/Non-Return Drain Valves do?
- Stops rats and other vermin from entering homes. In effect by fitting a stainless-steel flap, that acts as a one way swinging door allowing waste out but nothing back in.
- The rubber seal prevents noxious fumes and smells from entering properties.
- The flap has an inbuilt stainless steel plate to stop rodents biting through, providing efficient pest control.
- The valve is completely re-usable during any drain cleaning and drain maintenance purposes fully removal and re-usable.
- Stops backflow of effluent from a blocked main sewer flooding into your property back through the drainage system.
- The clever design means the flow of waste is increased when passing through the valve; reducing blockages.
Building an extension?
- need a CCTV Drain Survey?
If you are doing building work over the top of or within 3 metres of a ‘Thames Water’ public sewer or drain you must ensure that no damage or restrictions are made to the ‘Thames Water’ drainage assets.
So, if Thames Water have asked you for a ‘build over’ survey because you are ‘building over or close to a public sewer’ our CCTV survey will provide all the answers and information you need.
High spec, great value London drainage repairs
Our innovation in drain repairs and communications help to keep cost down. Cost saving is what we strive to deliver to all our customers. Our knowledgeable and friendly team will answer all your drain related questions.
We are always happy to answer any questions you may have, so call us now.
Safe, clean and tidy London drainage services.
With services designed to meet your needs we will take care by working safely. Our teams are fully trained to ensure safety and reduce disturbance to you to a minimum.
Throughout any works in London, we work safely, efficiently, tidily and respectfully.
A few more excellent reviews to reassure you...

Reliable and efficient
"The response time was very fast, the work was carried out quickly and professionally and the tradesperson was friendly and courteous. Have used before and will do again - can definitely reccomend them."
Good communication and job done same day
"Came the same day when called and cleared the drains. We appreciated the easy communication with the office and the organisation of the visit. "
blocked toilet
"The Happy Drains technician (Damian) came round very quickly and had our blocked toilet sorted in a few minutes. Very helpful, nice and knowledgeable, we would definitely recommend. "
Happy drains for a happy life
"I've used Happy Drains for many years. From complicated jobs (rebuilding a damaged sewer drain) to just a quick unblock. The last job was a simple blocked main drain. They came in the afternoon, called ahead to tell me the time they would be arriving. It was a simple job but when you have a household using the shower and toilet it needed to be sorted. They are local, don't mess around and for the price, I've been charged more for less."
Drain clearance
"I have used Happy Drains before, and again they provided an excellent service from the original phone call right up to the finished job. We were out when they arrived, and just got back after they finished, but after a mobile phone call they proceeded immediately. Everything was tidy, clean and in place on our return, so if you have a problem of this nature, I can honestly recommend Happy Drains 100%. Finally the cost of £114 was real value for money."
Toilet was a bit blocked needed cleaning through.
"Fantastic service and all sorted within 24hrs of our initial enquiry. Friendly helpful and brilliant service. Really reasonably priced. "
Blocked drain
"Quick response; good diagnosis on what to do; right equipment to clear the problem; did the job and explained how to reduce recurrence / maintainence. Good people to do work locally. And fair pricing"
Clearing a blocked outdoor kitchen drain
"The Happy Drains service was fantastic. Within half an hour of my calling, they had arrived and the chap was very helpful and polite. Nothing was too much trouble, and everything was taken care of in 20 minutes though it was a tough job. Good price with no hidden extras and completely fair - I can't recommend them highly enough! "

Great communication and fixed price drain clearance
"From the first phone call enquiring about drain clearance with Emily to the actual work being carried out was less than 3 hours. I knew immediately upfront what the cost would be and how much extra if a Saturday call out was needed. I was kept informed by phone and email and received a call from the engineers 30 mins prior to arrival. They very quickly identified and cleared the problem clearing up any slight mess they made. Hope not to need this service again but if I do would Happily use Happy drains again."
Kitchen sink not running away
"Rapid response, friendly and reliable workmen, came and did exactly what they said. Follow up afterwards was excellent!"
Always very helpful and reliable
"Happy Drains have carried out numerous surveys and cleaning/jetting jobs for us - they are very quick to respond if required fir an emergency blockage and they are always very helpful on site when carrying out surveys."
Drain clearing prior replacement in restaurant to reduce odour.
"Prior drainage replacement, used Happy Drain to service pipes. To eliminate unnecessary smell in restaurant. They used Spartan machine and running water to clear up. Results were good. Will use again when needed."
Recent Blog Posts...
Our London CCTV drain surveys can help fix a multitude of problems...
Longitudinal cracking in London drains
Failed or broken soakaways in London
Fractured drain in London
Overflowing or blocked London drain pipes
Problems with shared London drains
Blocked London toilets and blocked London showers
Bellied drain in London
Bellied pipework in London
Land drainage problems in London
Tree roots damaging drains in London
Water level problems in London
Ground movement causing London drain problems
Blocked or broken London drains
Ditch drainage problems in London
French drainage problems in London
Joint displacements in London pipes and drains
Bad smells in London
London pitch fibre pipework problems
Build-up of fat, grease, or detergent in London drains
Vehicle activity affecting drains in London
Clogged or broken pipes in London
Cracked or leaking London drains and pipes
Deformed pipework in London
Cutting out tree root mass from London drains
Concrete, cement or builders’ rubble in London drain
Overflowing or leaking London septic tanks & cesspits
Broken or blocked London sewers or sewage pipes
Collapsed drain in London
London CCTV-controlled cutting problem
For London CCTV drain surveys and inspections, we use selected local London professionals.
This ensures London drains are inspected and surveyed fast followed by a clear report that'll get your London drain repairs in progress.
Our London CCTV drain surveys, unblocks and repairs get great feedback...

Blocked kitchen sink drain
"Just a simple and excellent service in and out within 45 minutes.Highly recommend them."
Unblocking a drain
"The Happy Drains technician (Tommy) came round very quickly and had our drain sorted in minutes. Very nice and knowledgeable chap would definitely recommend. "
Supplied and installed 2x patch liners and to carry out flush through via jetting.
"Very professional, courteous & amenable.. special thanks to Gordon & Tommy who carried out the works. Highly recommended!"
Third time Happy
"This was the third time Happy Drains have helped us and each time the customer service and prompt service were 10/10."
Fixed the problem with efficiency and professionalism.
"I happy to recommend this company. They were easy to contact and the engineer came when they said. They charged a fixed price which included what needed to be done to fix the problem which took away any uncertainty about the cost. The engineer fixed the problem efficiently at the visit and gave a report of what was found and done. Five stars!"
Unblocking drain
"Having used Happy Drains previously, I contacted them about a blocked drain on my property. They responded immediately, sent engineers who were prompt, professional and friendly and had the job done in 25 minutes. Just to top it off, the price was the same as my last call-out with them two years ago. Excellent service all round."
Bathroom drain unblocked
"The gent from Happy drains arrived promptly, explained what he planned to do, and resolved the issue quicker than expected. It was a smooth and friendly process and I'm very happy with the outcome."
Shared sewer blocked and unresponsive to my jet wash efforts.
"Happy Drains responded quickly and operative Tony arrived within an hour. No faffing-inspected the problem. Using specialist grab tool removed gravel and a bent spoon !! from the offending area then jet washed clear and restored proper flow. Area left clean and tidy. Would definitely recommend. Thanks Team Happy."
Drain unblocking
"Did the job as requested. Communicated well throughout the process. Cost as quoted."
Toilet unblocking
"We had Arran come round to unblock our toilet after I tried all the usual DIY attempts. He explained everything fully, told us the options and tried everything possible without going in to the more costly fixes. He completed the job within the an hour and the cost was exactly what was quoted on the phone. He explained how to prevent it happening again and had a great chat about other DIY things around the house. Definitely would recommend. "
Blocked kitchen gully
"Ben and Sean were excellent, cleared our blockage in no time, then checked further down the run and cleared a mass of roots from another manhole we had no idea had a problem. Punctual, polite and efficient. A job well done."
Unblocked drain
"I highly recommend Happy Drains. I contacted them on behalf of my elderly mother. I explained that I was unable to meet them at my mother's property so they sent me photographs of the completed work. I was extremely happy with the service provided by all the staff involved. "
Friendly service and great job
"After noticing our manhole had a blockage we phoned happy drains. They got someone out the next day which was great! The guy that did it was super friendly and got the job done quick and did a great job at clearing it. This is the second time we've called happy drains and we would highly recommend to others"
Serious blocked toilet
"We have a great and professional service to be conducted by Mr. Damian (at Sutton) under Happy Drains Ltd this morning. Damian is so experience and professional to fix our serious blocked toilet within 45 mins. Damian is so patient to explain to us the whole situation. Deeply appreciated. Thanks Damian and Happy Drains team. A good and very reliable team !! thanks again."
Map of the drains serving my property and their current state
"I am extremely happy with the works carried out by Tommy at Happy Drains. So pleased with the quality of their work, that I would only hire them for any other future drain jobs. Tommy was on time, very knowledgeable in everything he did and generous with his time; he explained everything to me and answered all my questions. I would highly recommend Happy Drains. "
Toilet drain unblocked in a matter of seconds
"Arrived on time, polite. Straight to work and resolved the issue promptly with no mess"
Unblocking of kitchen sink
"Paul was extremely professional and very tidy clearing up afterwards"
Clear blocked trap in drain and slow draining sink and shower
"On time, efficient and thorough assessment and ensured all aspects of the problem were resolved. "
Call 020 7870 3205
or our office mobile
07788 254933
All London CCTV surveys include our state of the art Drainify reporting software. Check out the demo: